
yes. there is a them vs us feeling where it comes to sales vs CS. The tone of emails from sales to CS is very frequently like being spoken down upon.
more help in CS. no more MANDATORY OT, especially weekend OT. I should not have to call out or ask for permission to have a life with my family on the weekends.
employee compassion; we are overworked and management is constantly asking for more from us when we are already giving more than we can possible provide; underpaid for all that is asked of us
as stated before. we are, in CS asked to provide the impossible. every day we are tasked with more work to be done with not enough resources or help and every couple of weeks we are given yet another impossible ask. I have never worked anywhere where the moral was this low and it sinks further week