Hotels.com – Once customer has provided all necessary information to.resolve issue, issue should be resolved without requiring the customer to have to constantly follow-up and in my case the issue still hasn't been resolved and it's been more than 7 days. I have called at least 10x and sent at least 5 emails.

Hotels.com Claimed Company

Online accommodation booking website read more

HR or Marketing? Claim Your Free Employer Account

Once customer has provided all necessary information to.resolve issue, issue should be resolved without requiring the customer to have to constantly follow-up and in my case the issue still hasn't been resolved and it's been more than 7 days. I have called at least 10x and sent at least 5 emails.

Briefly describe your overall experience at your company

Professionalism is well practiced, no negative energy is present.

Briefly describe your overall experience at your company

Great people, great tech, large opportunity

What is the best part about your compensation package?

I get time off every once in a while

What can this brand most improve?

The absolute worst customer service. The online chat was not helpful at all and did not take ownership of any wrongdoing

What can this brand most improve?

Stop making excuses , false promises and simply refund as promised in writing

Rate your company