It was a while ago with a very different team.
The coworkers are lovley and hardworking. The leadership team has much to be desired.
Positive? The hourly staff that try. They're often snuffed out after a while by poor managers and pay though.
Working as a team despite one's job title. A leader shiuld never be too above-it to do the work that needs to be done to help their team. Whether it's liaisoning with clients or running food and beverage. They're there to help.
Diversify, if you look on their leadership team online there is not one black person. Also, tip for your free food and beverage. We live on our tips because the minimum wage or barely above minimum wage is not a living wage.
People pay hundreds of thousands to millions of dollars per suite and there is a 24% admin fee that does not go to employees that provide the service. If someone can pay 7 figures for a suite, a standard appropriate gratuity can be afforded.