Lufthansa – Customer Service, Upgraded Cabins, staff non European airports with Lufthansa employed agents instead of uncaring contactors

Lufthansa ranks among the top ten airlines in the world in terms of size and is the second largest European airline. read more

EMPLOYEE PARTICIPANTS: 55

TOTAL RATINGS: 340

CEO: Carsten Spohr

Customer Service, Upgraded Cabins, staff non European airports with Lufthansa employed agents instead of uncaring contactors

Other Employee Reviews for Lufthansa

What do you like best about your company?

Flight benefits!

What do you value most about this brand?

The best customer service and the most frequencies around the globe.

What can this brand most improve?

good safe developed comfortable beautiful

Briefly describe your overall experience at your company

low information, most of the time customers know lh situation and news better. bad leaders on lower levels!!!

What can this brand most improve?

I was harrassed by customer service, treated poorly on a business class flight...as in no water no food poorly was not compensated for lost luggage,, was given the run around via phone and email by all offices, and am fully traumatized that I am STILL being abused by the carrier.

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Lufthansa – Customer Service, Upgraded Cabins, staff non European airports with Lufthansa employed agents instead of uncaring contactors

Customer Service, Upgraded Cabins, staff non European airports with Lufthansa employed agents instead of uncaring contactors

Other Employee Reviews for Lufthansa

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