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They make a lot of promises they don't keep. Most are underpaid and overworked. The vacation time and benefits are good though.
What are some of the best things about your team?
Most of the team are hard working individuals. Most will answer questions when you get stumped.
What do you like best about the leadership team?
It's hard to say, they are nice and all but there is very little communication as to what is going on in the company until after the fact.
Why do you feel undervalued and what would make you feel better about your compensation?
I thought by now I would be promoted or making a lot more money. This is often promised but never delivered. The position doesn't pay enough to live off of.
What is most positive about the culture and environment at your company?
We have a couple of new hires that are very positive and our boss for the most part is. We used to have great company meetings that were energetic and fun, they aren't fun anymore.
What did you like most about the interview process?
I am not sure if it has changed now that they have hired recruiters but when I interviewed it was more of a conversation with the COO and my current manager, no touch questions or anything intimidating.
What's going wrong and how can it be improved?
When I started here a couple of years back, Customers were pretty happy with Lurn, now there is a lot of competition and the students have more choices. We are way understaffed at Lurn in the Support Group, if we had more people the customers would get more attention from us and be much happier.
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