MetroPCS Communications – The customer service is awful I've been with you guys for over 10 years and I've been having a problem with my phone and ACP discount for over a year and 6 months and nobody fixed it and it's gotten way out of control like way out of contro!!! Manager at the store had me arrested in jail for 4 days

MetroPCS Communications, a wireless telecommunications carrier, offers broadband mobile services in the United States. read more

The customer service is awful I've been with you guys for over 10 years and I've been having a problem with my phone and ACP discount for over a year and 6 months and nobody fixed it and it's gotten way out of control like way out of contro!!! Manager at the store had me arrested in jail for 4 days

What needs to change to make the company culture better?

It needs an overhaul from the corporate offices down!

What do you like best about the leadership team?

They communicate with the team well

What does the leadership team need to get better at?

Employee handling, communication, treatment.

Why do you feel undervalued and what would make you feel better about your compensation?

I don't get paid time off, it's impossible to get commission, and I work 11 hour days with no air conditioning.

What do you like best about the leadership team?

Owning the mile and positives attitudes

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