Northwestern Medicine – The process of getting medical records is very cumbersome, and their records department staff member Terry/Tree was very rude on the phone when following up about a record that has been in limbo for over 2 weeks. For a time sensitive medical issue, this is not ideal.

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The process of getting medical records is very cumbersome, and their records department staff member Terry/Tree was very rude on the phone when following up about a record that has been in limbo for over 2 weeks. For a time sensitive medical issue, this is not ideal.

What needs to change to make the company culture better?

Change the manager

What is the best part about your compensation package?

Competitive pay and advancement opportunity.

Briefly describe your overall experience at your company

A great team effort but management needs to be approachable

Briefly describe your overall experience at your company

It’s just work with little support from management

What is the best part about your compensation package?

Increase in benefits for using in house hospitals/doctors.

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