Oak Street Health – Communication has been unacceptable. There needs to be direct access to the doctors office. I have had to go the office and sit in the waiting room to get simple questions answered. A call center is not the answer for a patient.

Oak Street Health Claimed Company

Oak Street Health offers primary care and medicare services. read more

EMPLOYEE PARTICIPANTS: 260

TOTAL RATINGS: 2115

CEO: Mike Pykosz

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Communication has been unacceptable. There needs to be direct access to the doctors office. I have had to go the office and sit in the waiting room to get simple questions answered. A call center is not the answer for a patient.

Other Employee Reviews for Oak Street Health

What makes you most happy at work?

Our patients are so thankful for the work our teams do to go above and beyond.

What do your coworkers need to improve and how could you work together better?

ITs management that needs to improve. my coworkers only need more effective training

What needs to change to make the company culture better?

THE LEADERSHIP NEEDS TO CHANGE

Briefly describe your overall experience at your company

It's been rough having to cover 2 position while getting paid for one

Briefly describe your overall experience at your company

Once I realized the company did not care about my success- my metrics led the region- I focused more on my small team and we built a dynamic that showed improved processes and metrics. We were recognized as leading in several areas by other depts at HQ, but not by reg leaders. Forced out.

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Oak Street Health – Communication has been unacceptable. There needs to be direct access to the doctors office. I have had to go the office and sit in the waiting room to get simple questions answered. A call center is not the answer for a patient.

Communication has been unacceptable. There needs to be direct access to the doctors office. I have had to go the office and sit in the waiting room to get simple questions answered. A call center is not the answer for a patient.

Other Employee Reviews for Oak Street Health

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