Oak Street Health Employee Reviews
Out of 231 Oak Street Health employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Oak Street Health improve their work culture. The Operations team, with 93% positive reviews, reports the best experience at Oak Street Health compared to all other departments at the company. The Sales team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
The best people i have worked with
Inclusive and transparent with all aspects of the job
Review from Sales Dept
I can't think of anything that particularly stands out
Very proactive and encouraging leadership.
Always available when you need help
What does the leadership team need to get better at?
Everything. Respect your employees and leaders, take care of them and theyll return that same loyalty.
What really matters for tge target demographic.
Leading, transparency, honesty, and caring about the actually patient, not just the numbers.
Everything including the way they treat people.
People skills, go to training and stop verbally abusing employees
Review from Sales Dept
What is the best part about your compensation package?
Wont be paid maternity leave unless working with OSH for a year
The work is the most important part of my job
Review from Sales Dept
Fair healthcare, vision, and dentalcare packages.
They have a compensation package that is decent.
The bonuses and benefits really add up
Why do you feel undervalued and what would make you feel better about your compensation?
Little flexibility, high cost insurance plans, limited PTO
If it was not at will employment and a few more dollars than minimum wage for the systems and mental stress from the typical daily road bumps/road blocks you encounter daily.
If the favoritism wasn't going to the Asian
Review from Sales Dept
If you are going to increase goals for the center, then they need to be achievable goals without barriers such as consistent capacity issues with the schedules or high provider turnover.
Review from Customer Support Dept
I felt undervalued because they very rarely offered nurses a chance for monthly bonus pays and just designated them to part of the call center.
What are some of the best things about your team?
Teamwork, communuication , professionalism, service to the customer
They are helpful when needed sometimes.
We a united and focused on helping people
Review from Sales Dept
Friendly, dedicated, willing to go the extra mile
Everyone is supportive of eachother.
What do your coworkers need to improve and how could you work together better?
They need to be more selfless
Communication communication communication that's the key to run this business better
Yes there is physical fighting in the outreach room
Review from Sales Dept
Very high employee turnover rate. Poor management.
Stop the gossiping and constant criticism among team mates. They should stop being extremely hurtful and negative to others and be more kind and helpful during these difficult times due to covid. There is no team work ethic or strong leadership. Toxic environment!
What is most positive about the culture and environment at your company?
Professionallism , Customer service, commnication, connection,
Everyone is nice and always helpful
They do giveaways to employees.
A great place to work and people to work with
Review from Sales Dept
Can't really say because everyone is out for themselves and spread lies to get an advantage.
What needs to change to make the company culture better?
Balance the needs of the employees with the needs of the patients
They need to completely revamp management.
The practice manager and the way they treat new employees.
THE LEADERSHIP NEEDS TO CHANGE
Review from Customer Support Dept
What did you like most about the interview process?
It was not too long.
Great conversation that help each side know each other
Review from Sales Dept
The different types or styles of interviews conducted
Straightforward and the interviewer made space for questions.
eye to eye contact being srait foword
What would you improve about your company's interview process?
Explain the exact details of day to day
Review from Sales Dept
For the representative to be Honest and Truthful about the expectations of the position.
Review from Customer Support Dept
What makes you most happy at work?
Just everything makes me happy
Helping people with their health issues
Review from Sales Dept
Leaving at th end of the day!
When patients express relief and joy from our care.
getting alone with my mt co/worker
What's going wrong and how can it be improved?
Hostility Favoritism promoting bad employees into management
Review from Sales Dept
Listen to your employees! Hold poor workers accountable.
Management taking advantage of workers. Stop pinching pennies
Review from Customer Support Dept
Value the employees that actually stay. its hard to find employees that have been here for more than 6 months. stop hiring from the outside and friends of managers. STOP HOLDING DOWN THE TALENT YOU ALREADY HAVE
What do you like best about your company?
How they strive to take care of our patients and the wellbeing of the team!
What would you most like to see improved at your company?
Referral process. Responsiveness and timeliness