Omni Hotels & Resorts – I've been with the Grove Park Inn for 10yrs! It's an amazing resort filled with proud and gifted employees. The resort is 110 yo and the spa is 22. This location needs love. Invest in the building and it's employees please. It'll help us stay customer focused. | Comparably

Omni Hotels & Resorts – I've been with the Grove Park Inn for 10yrs! It's an amazing resort filled with proud and gifted employees. The resort is 110 yo and the spa is 22. This location needs love. Invest in the building and it's employees please. It'll help us stay customer focused.

Omni Hotels & Resorts Claimed Company
We are a luxury brand whose incredible family of associates puts the soul in hospitality every day. The needs of our guests, associates and owners are in the forefront of everything we do. Through authenticity and innovation, we create unique memorable experiences. read more
EMPLOYEE
PARTICIPANTS
134
TOTAL
RATINGS
1069
HR or Marketing? Claim Your Free Employer Account

I've been with the Grove Park Inn for 10yrs! It's an amazing resort filled with proud and gifted employees. The resort is 110 yo and the spa is 22. This location needs love. Invest in the building and it's employees please. It'll help us stay customer focused.

What did you like most about the interview process?

I interviewed over 10years ago. The process is different now.

What is most positive about the culture and environment at your company?

My direct manager and Director genuinely care and try to make appropriate changes where they are able. We don't feel the "All in"

Why do you feel undervalued and what would make you feel better about your compensation?

We would like a 4 day work week option for FT. Increased hourly rate, a higher percentage of our service charge or a percentage of our service cost. All the Omni Spa's pay differently. We are the only one without a percentage of the treatment cost.

What makes you most happy at work?

I love what I do! The perfect day is being valued and well compensated. Coming into work and everything is functioning so I can truly focus on my guest. I can adjust the lights, offer music choices, the air conditioning is working properly throughout the spa, the elevator is running.

Other Employee Reviews for Omni Hotels & Resorts

Briefly describe your overall experience at your company
What does the leadership team need to get better at?
Briefly describe your overall experience at your company
×
Rate your company