Omni Hotels & Resorts Employee Reviews | Comparably
Omni Hotels & Resorts Claimed Company
We are a luxury brand whose incredible family of associates puts the soul in hospitality every day. The needs of our guests, associates and owners are in the forefront of everything we do. Through authenticity and innovation, we create unique memorable experiences. read more
EMPLOYEE
PARTICIPANTS
128
TOTAL
RATINGS
1031
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Omni Hotels & Resorts Employee Reviews

Out of 72 Omni Hotels & Resorts employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Omni Hotels & Resorts improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

Growth, quality relationship and support

guiding and helping the team as a whole, ensuring safety and health requirements are met.

Very approachable. They care and want the best for the trilogy (Guest, Associate and Owner).

they really listen and take that All In mentality to heart

They work with you as a couple

What does the leadership team need to get better at?

Leadership Reviews

They really need to pay attention to company policies and enforce them, especially when managers gain the power to control the schedule,

Everything, communication and doing a better job at health code violations that need to be addressed

Training employees. Communication with employees.

What is the best part about your compensation package?

Compensation Reviews

Overtime, being able to do more in my job with provision.

It's comprehensive. Lots of choices, fair compensation, PTO and holidays are great. The longer you are with Omni the richer the PTO.

Free nights at any hotel.

You have PTO time for yourself

It's all around very good.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

We would like a 4 day work week option for FT. Increased hourly rate, a higher percentage of our service charge or a percentage of our service cost. All the Omni Spa's pay differently. We are the only one without a percentage of the treatment cost.

I feel undervalued because of my previous experience before the Homestead. I am a fast learner and feel that I am a great asset to the team.

If I was paid more for all that I do.

What are some of the best things about your team?

Team Reviews

communication, respect towards each other's opinion and ideas

We work well together and put a lot of effort into our work. We are passionate about our work and look forward to coming in each day.

everyone is great and genuine and are empowering at work obviously there are those low times but we all rally together

Everyone on the team acts as one unit. They actually act like a team instead of calling themselves a team and not helping one another when the time comes.

The team all works for the same goals to better the business.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Hire better leadership as soon as possible

Paying attention to the task at hand. Staying focused on one task at a time. Dealing with Distractions.

What is most positive about the culture and environment at your company?

Environment Reviews

the guest is prioritized in order to have the reputation of friendly clean environment

It feels very much like family.

The only positive thing is the payment, but there is no opportunity to work more since you have to be related to the supervisors or have a working family to be able to have hours.

There is no culture or respect or opportunity for those who want to advance unless you are smiling constantly at the managers and treating them like Gods.

My direct manager and Director genuinely care and try to make appropriate changes where they are able. We don't feel the "All in"

What needs to change to make the company culture better?

Environment Reviews

Hire better leaders that will up hold health code standards

Management can be more understandable and communicate better.

What did you like most about the interview process?

Interviews Reviews

invasive, detailed, and discussed all aspects of the job description

They gave me an offer.

I interviewed over 10years ago. The process is different now.

they were quick to respond to any questions

Getting to know the head of my department, as well as share with her a little about myself. Also being able to see the department I would be working at and meeting the staff working that day.

What would you improve about your company's interview process?

Interviews Reviews

Interview was smooth and simple

What makes you most happy at work?

Outlook Reviews

helping and controlling the flow of guest room check-ins and check-outs

Being able to do what I love.

I love what I do! The perfect day is being valued and well compensated. Coming into work and everything is functioning so I can truly focus on my guest. I can adjust the lights, offer music choices, the air conditioning is working properly throughout the spa, the elevator is running.

Knowing I get the opportunity to learn new things

Just being surrounded by great people

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Omni Hotels & Resorts yet.
Be the first to contribute a review.

What do you like best about your company?

Outlook Reviews

Culture, leadership and unique ownership model makes it a family

What would you most like to see improved at your company?

Outlook Reviews

Nothing comes to my mind

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