Rooms To Go – When i asked to have an accomodation made the 2 staff people I spoke with cited "we don't have a policy on that." I asked to speak wit a person in authority to address my concern, I was told to call the customer care line AGAIN.

Rooms To Go

EMPLOYEE PARTICIPANTS: 25

TOTAL RATINGS: 146

CEO: Jeff Seaman

When i asked to have an accomodation made the 2 staff people I spoke with cited "we don't have a policy on that." I asked to speak wit a person in authority to address my concern, I was told to call the customer care line AGAIN.

Other Employee Reviews for Rooms To Go

What can this brand most improve?

We waited 6 months for furniture delivery . We called to reschedule delivery, was told computers were down and to call back the next day. The next day call back , placed on hold for hours. This continues over the course of next 2-3 days. Finally told furniture was given to the next customer.

What can this brand most improve?

Buying furniture from Rooms To Go has been the worst experience ever!!!!! I can't believe a national company would think and feel it's ok to conduct business in an unacceptable manner!!!! Last month, you didn't deliver my bed until 2 weeks after the date that it should've been delivered!!

What can this brand most improve?

Accept the return of the couch and loves seat my wife purchased. We are completely disappointed and dissatisfied with the product.

What is the best part about your compensation package?

Excellent benefits - health insurance prices are outstanding.

What do you value most about this brand?

service ability and long wear

Rate your company

Rooms To Go – When i asked to have an accomodation made the 2 staff people I spoke with cited "we don't have a policy on that." I asked to speak wit a person in authority to address my concern, I was told to call the customer care line AGAIN.

When i asked to have an accomodation made the 2 staff people I spoke with cited "we don't have a policy on that." I asked to speak wit a person in authority to address my concern, I was told to call the customer care line AGAIN.

Other Employee Reviews for Rooms To Go

Read Reviews by Category

Browse All Companies