Securus Technologies – I was incarcerated until this month. They literally have a captive customer base so there is no incentive to imporve quality... and they don't

Securus Technologies, Inc. is one of the largest providers of detainee communications, parolee tracking, and government information read more

I was incarcerated until this month. They literally have a captive customer base so there is no incentive to imporve quality... and they don't

What do you like best about your company?

Not subject to market volatility

What did you like most about the interview process?

I was Interviewed and hired via a staffing agency

Briefly describe your overall experience at your company

I'm glad to have a job, but I'm looking for another job.

What would you improve about your company's interview process?

Get people with knowledge about the industry

What can this brand most improve?

Customer service and tickets when customer has issues

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