Securus Technologies Competitors | Comparably
Securus Technologies, Inc. is one of the largest providers of detainee communications, parolee tracking, and government information read more
EMPLOYEE
PARTICIPANTS
26
TOTAL
RATINGS
183

Securus Technologies Competitors

Securus Technologies competitors include Jpay, Capital One, StepStone, Global Tel Link and NCIC. Securus Technologies ranks 4th in CEO Score on Comparably vs its competitors. See below how Securus Technologies compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
4th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
3rd

See Securus Technologies Culture vs Competitors:

Securus Technologies Competitors
RankCompanyScore
1Jpay73
2Capital One72
3StepStone67
4Securus Technologies44

Securus Technologies Competitors at a Glance

Product Quality Score Comparison

Securus Technologies Ranks 4th in Product Quality Score

129 Customers rate Securus Technologies' Product Quality Score a 1.5/5, which ranks it 4th against its competitors, below Jpay.

  1. 1st
    StepStone
    5 / 5
  2. 2nd
    Capital One
    2.3 / 5
  3. 3rd
    Jpay
    1.5 / 5
  4. 4th
    Securus Technologies
    1.5 / 5
  5. 5th
    Global Tel Link
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1StepStone100
2Capital One47
3Jpay26
4Securus Technologies24
5Global Tel Link10
NPS Comparison

Securus Technologies Ranks 3rd in Net Promoter Score

132 Customers rate Securus Technologies' Net Promoter Score a -86, which ranks it 3rd against its competitors, below Jpay. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Securus Technologies to a friend?”.

  1. 1st
    Capital One
    -41
  2. 2nd
    Jpay
    -66
  3. 3rd
    Securus Technologies
    -86
NPS Comparison
RankCompany Score
1Capital One-41
2Jpay-66
3Securus Technologies-86
Pricing Score Comparison

Securus Technologies Ranks 4th in Pricing Score

123 Customers rate Securus Technologies' Pricing Score a 1.5/5, which ranks it 4th against its competitors, below Jpay.

  1. 1st
    StepStone
    5 / 5
  2. 2nd
    Capital One
    2.1 / 5
  3. 3rd
    Jpay
    1.5 / 5
  4. 4th
    Securus Technologies
    1.5 / 5
  5. 5th
    Global Tel Link
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1StepStone100
2Capital One43
3Jpay28
4Securus Technologies27
5Global Tel Link10
Customer Service Comparison

Securus Technologies Ranks 3rd in Customer Service

118 Customers rate Securus Technologies' Customer Service a 1.5/5, which ranks it 3rd against its competitors, below Capital One.

  1. 1st
    StepStone
    5 / 5
  2. 2nd
    Capital One
    2 / 5
  3. 3rd
    Securus Technologies
    1.5 / 5
  4. 4th
    Jpay
    1.5 / 5
  5. 5th
    Global Tel Link
    1.5 / 5
Customer Service Comparison
RankCompany Score
1StepStone100
2Capital One40
3Securus Technologies23
4Jpay23
5Global Tel Link10
Overall Culture Score Comparison

Securus Technologies Ranks 4th in Overall Culture Score

26 Employees rate Securus Technologies' Overall Culture a 44/100, which ranks it 4th against its competitors, below StepStone. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Jpay
    73 / 100
  2. 2nd
    Capital One
    72 / 100
  3. 3rd
    StepStone
    67 / 100
  4. 4th
    Securus Technologies
    44 / 100
Overall Culture Score Comparison
RankCompany Score
1Jpay73
2Capital One72
3StepStone67
4Securus Technologies44
eNPS Comparison

Securus Technologies Ranks 4th in Employee Net Promoter Score

19 Employees rate Securus Technologies' Employee Net Promoter Score a -90, which ranks it 4th against its competitors, below Jpay. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Securus Technologies to a friend?”.

  1. 1st
    StepStone
    67
  2. 2nd
    Capital One
    25
  3. 3rd
    Jpay
    0
  4. 4th
    Securus Technologies
    -90
eNPS Comparison
RankCompany eNPS
1StepStone67
2Capital One25
3Jpay0
4Securus Technologies-90
Gender Score Comparison
Not Enough Ratings To Rank Securus Technologies
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Diversity Score Comparison
Not Enough Ratings To Rank Securus Technologies
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