Securus Technologies – My husband had his card on file for video connect through Securus. Their system billed us twice for no reason. My husband called his bank to dispute the second charge and now I'm not allowed to do video connect with securus or use a card with them. They apologized profusely but didn't do anything

Securus Technologies, Inc. is one of the largest providers of detainee communications, parolee tracking, and government information read more

My husband had his card on file for video connect through Securus. Their system billed us twice for no reason. My husband called his bank to dispute the second charge and now I'm not allowed to do video connect with securus or use a card with them. They apologized profusely but didn't do anything

What do you like best about your company?

Not subject to market volatility

What did you like most about the interview process?

I was Interviewed and hired via a staffing agency

Briefly describe your overall experience at your company

I'm glad to have a job, but I'm looking for another job.

What would you improve about your company's interview process?

Get people with knowledge about the industry

What can this brand most improve?

Customer service and tickets when customer has issues

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