Securus Technologies – They do not have control of their systems making it impossible to communicate with incarcerated clients. Very unprofessional customer service to top it off

Securus Technologies, Inc. is one of the largest providers of detainee communications, parolee tracking, and government information read more

They do not have control of their systems making it impossible to communicate with incarcerated clients. Very unprofessional customer service to top it off

What do you like best about your company?

Not subject to market volatility

What did you like most about the interview process?

I was Interviewed and hired via a staffing agency

Briefly describe your overall experience at your company

I'm glad to have a job, but I'm looking for another job.

What would you improve about your company's interview process?

Get people with knowledge about the industry

What can this brand most improve?

Customer service and tickets when customer has issues

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