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Sutherland Global Services Claimed Company

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more

EMPLOYEE PARTICIPANTS: 356

TOTAL RATINGS: 2766

CEO: Dilip Vellodi

Sutherland Global Services Company Culture

Sutherland Global Services Culture

This score is derived from employee ratings & reviews

3.3/5

Sutherland Global Services' Overall Culture is rated C

Top Rated Culture Dimensions

Meetings

B

Team

B

Environment

B-

Manager

B-

Executive Team

C+

Sutherland Global Services CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Dilip Vellodi

67 /100

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A Day in the Life

A Day in the Life

Sutherland Global Services employees generally work 9.2 hrs a day

Work Hours

A Day in the Life

Employees at Sutherland Global Services report the work pace is extremely fast

Work Pace

A Day in the Life

On a typical day, employees at Sutherland Global Services have 0 meetings

Meetings

A Day in the Life

80% of Sutherland Global Services employees look forward to interacting with their team every day

Coworkers

A Day in the Life

Sutherland Global Services employees most often take 10-15 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

12% of Sutherland Global Services employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

Sutherland Global Services employees typically get valuable feedback on how to improve at work Every Week

Feedback

A Day in the Life

70% of Sutherland Global Services employees call their work environment positive

Environment

Let Sutherland Global Services Know You Want To Work There

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Anonymous Q&A with Sutherland Global Services Employees

Most Recent Q&A

How does Sutherland Global Services measure success and growth in the Finance department?

Asked to the Finance Department at Sutherland Global Services

By how quickly and many things you process....inaccurate or not.

View Response & Answer »

What questions do they ask during the interview process at Sutherland Global Services?

Asked to all employees at Sutherland Global Services

What hours are you available

View Response & Answer »

What are you most excited about working at Sutherland Global Services?

Asked to all employees at Sutherland Global Services

Building a customer support model for the future.

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What are your coworkers at Sutherland Global Services like?

Asked to all employees at Sutherland Global Services

Helpful and down-to-earth for the most part. There's always exceptions but it's one of the most egalitarian places I have worked at.

View Response & Answer »

What part of Sutherland Global Services's business is growing fastest? What part is having difficulties?

Asked to all employees at Sutherland Global Services

Platform based customer support/ technical support services is growing at tremendous pace.

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How's the work life balance at Sutherland Global Services?

Asked to all employees at Sutherland Global Services

It can be crazy at certain times of the year which completely depends on your function/ area - some clients have peak period during holidays...

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View All Questions and Answers about Sutherland Global Services

H1B Visa

In 2019, Sutherland Global Services applied for 2 H1B visas. Of the work permits applied for, 50% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Sutherland Global Services unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Sutherland Global Services has a total of 17780 employees

2

Total Applied

H1B Applications Outcome

50% Granted (1 out of 2)
0% Denied ( out of 2)
50% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 2)
0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Sutherland Global Services

Bottom

15%

Sutherland Global Services currently ranks in the Bottom 15% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at Sutherland Global Services

Bottom

25%

Sutherland Global Services currently ranks in the Bottom 25% of similarly sized companies on Comparably

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Top 50%Top 50% of Similar Size Companies on Comparably

1

eNPS Score

42%	Promoters
17%	Passives
41%	Detractors

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Sutherland Global Services Culture Video

Mission, Vision, & Values

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals.

Sutherland Global Services Culture At a Glance

Sutherland Global Services has 17780 employees. 356 employees at Sutherland Global Services have reviewed Sutherland Global Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 356 Sutherland Global Services employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Sutherland Global Services are mostly dissatisfied with their total compensation at Sutherland Global Services, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Sutherland Global Services are generally satisfied with their team. 356 Participants grade the quality of their coworkers a B. The majority believe the meetings at Sutherland Global Services are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Sutherland Global Services believe the environment at Sutherland Global Services is positive. Most Participants believe the pace of work at Sutherland Global Services is extremely fast. About 55% of the employees at Sutherland Global Services work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Sutherland Global Services are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Sutherland Global Services has 17780 employees. 356 employees at Sutherland Global Services have reviewed Sutherland Global Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today. Overall, the 356 Sutherland Global Services employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.Employees at Sutherland Global Services are mostly dissatisfied with their total compensation at Sutherland Global Services, which includes a combination of pay, stock and equity, and benefits. Overall, employees at Sutherland Global Services are generally satisfied with their team. 356 Participants grade the quality of their coworkers a B. The majority believe the meetings at Sutherland Global Services are effective, and the majority look forward to interacting with their coworkers.The majority of employees at Sutherland Global Services believe the environment at Sutherland Global Services is positive. Most Participants believe the pace of work at Sutherland Global Services is extremely fast. About 55% of the employees at Sutherland Global Services work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.Overall, the employees at Sutherland Global Services are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Sutherland Global Services Competitors Video

Sutherland Global Services vs Competitors

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Perks & Benefits

Health & Wellness: Dental Insurance; Health Insurance

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