Sutherland Global Services Competitors | Comparably
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. read more
EMPLOYEE
PARTICIPANTS
360
TOTAL
RATINGS
2789
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Sutherland Global Services Competitors

Sutherland Global Services competitors include Foundever, Genpact, Minacs, OnProcess Technology and 31West Global Services. Sutherland Global Services ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Sutherland Global Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
4th
Gender Rank
3rd
Diversity Rank
4th
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
2nd

See Sutherland Global Services Culture vs Competitors:

Sutherland Global Services Competitors
RankCompanyScore
1Foundever79
2Genpact78
3Minacs68
4Sutherland Global Services66
5OnProcess Technology53

Sutherland Global Services Competitors at a Glance

Product Quality Score Comparison

Sutherland Global Services Ranks 2nd in Product Quality Score

39 Customers rate Sutherland Global Services' Product Quality Score a 3.9/5, which ranks it 2nd against its competitors, below Minacs.

  1. 1st
    Minacs
    5 / 5
  2. 2nd
    Sutherland Global Services
    3.9 / 5
  3. 3rd
    Genpact
    3.4 / 5
  4. 4th
    Foundever
    3.3 / 5
Product Quality Score Comparison
RankCompany Score
1Minacs100
2Sutherland Global Services78
3Genpact69
4Foundever67
NPS Comparison

Sutherland Global Services Ranks 3rd in Net Promoter Score

52 Customers rate Sutherland Global Services' Net Promoter Score a -6, which ranks it 3rd against its competitors, below Foundever. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Sutherland Global Services to a friend?”.

  1. 1st
    Genpact
    12
  2. 2nd
    Foundever
    -2
  3. 3rd
    Sutherland Global Services
    -6
NPS Comparison
RankCompany Score
1Genpact12
2Foundever-2
3Sutherland Global Services-6
Pricing Score Comparison

Sutherland Global Services Ranks 2nd in Pricing Score

35 Customers rate Sutherland Global Services' Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below Minacs.

  1. 1st
    Minacs
    4 / 5
  2. 2nd
    Sutherland Global Services
    3.6 / 5
  3. 3rd
    Genpact
    3.4 / 5
  4. 4th
    Foundever
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1Minacs80
2Sutherland Global Services73
3Genpact69
4Foundever64
Customer Service Comparison

Sutherland Global Services Ranks 2nd in Customer Service

33 Customers rate Sutherland Global Services' Customer Service a 3.9/5, which ranks it 2nd against its competitors, below Minacs.

  1. 1st
    Minacs
    5 / 5
  2. 2nd
    Sutherland Global Services
    3.9 / 5
  3. 3rd
    Genpact
    3.5 / 5
  4. 4th
    Foundever
    3.3 / 5
Customer Service Comparison
RankCompany Score
1Minacs100
2Sutherland Global Services79
3Genpact71
4Foundever67
Overall Culture Score Comparison

Sutherland Global Services Ranks 4th in Overall Culture Score

360 Employees rate Sutherland Global Services' Overall Culture a 66/100, which ranks it 4th against its competitors, below Minacs. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Foundever
    79 / 100
  2. 2nd
    Genpact
    78 / 100
  3. 3rd
    Minacs
    68 / 100
  4. 4th
    Sutherland Global Services
    66 / 100
  5. 5th
    OnProcess Technology
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1Foundever79
2Genpact78
3Minacs68
4Sutherland Global Services66
5OnProcess Technology53
eNPS Comparison

Sutherland Global Services Ranks 4th in Employee Net Promoter Score

281 Employees rate Sutherland Global Services' Employee Net Promoter Score a 0, which ranks it 4th against its competitors, below Genpact. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Sutherland Global Services to a friend?”.

  1. 1st
    OnProcess Technology
    74
  2. 2nd
    Foundever
    45
  3. 3rd
    Genpact
    36
  4. 4th
    Sutherland Global Services
    0
  5. 5th
    Minacs
    0
eNPS Comparison
RankCompany eNPS
1OnProcess Technology74
2Foundever45
3Genpact36
4Sutherland Global Services0
5Minacs0
Gender Score Comparison

Sutherland Global Services Ranks 3rd in Gender Score

33 Employees rate Sutherland Global Services' Gender Score a 55/100, which ranks it 3rd against its competitors, below Genpact. The Gender Score tracks how positively women rate their experience at Sutherland Global Services.

  1. 1st
    Foundever
    81 / 100
  2. 2nd
    Genpact
    76 / 100
  3. 3rd
    Sutherland Global Services
    55 / 100
Gender Score Comparison
RankCompany Score
1Foundever81
2Genpact76
3Sutherland Global Services55
Diversity Score Comparison

Sutherland Global Services Ranks 4th in Diversity Score

48 Employees rate Sutherland Global Services' Diversity Score a 58/100, which ranks it 4th against its competitors, below Minacs. The Diversity Score tracks how positively diverse employees rate their experience at Sutherland Global Services.

  1. 1st
    Foundever
    80 / 100
  2. 2nd
    Genpact
    78 / 100
  3. 3rd
    Minacs
    69 / 100
  4. 4th
    Sutherland Global Services
    58 / 100
Diversity Score Comparison
RankCompany Score
1Foundever80
2Genpact78
3Minacs69
4Sutherland Global Services58
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