Sweetwater Culture | Comparably
Sweetwater Claimed Company
Our mission is simple — always do the right thing. Whether for customers, visitors, fellow employees, or business partners, our goal is always to exceed expectations and conduct ourselves with integrity, honesty, and respect for others. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
342
TOTAL
RATINGS
9188

Sweetwater Company Culture

Sweetwater Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Awards

Best Company Culture 2025 (Large Companies)Best Company Culture 2025 (Large Companies)
Best CEOs 2025 (Large Companies)Best CEOs 2025 (Large Companies)
Best Company Compensation 2025 (Large Companies)Best Company Compensation 2025 (Large Companies)
Best Company Perks & Benefits 2025 (Large Companies)Best Company Perks & Benefits 2025 (Large Companies)

Sweetwater CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Mike Clem Sweetwater's CEO
Mike Clem
90 /100

Mission, Vision, & Values

We come to work every day excited by the opportunity to help make every customer’s music dreams come true. That shared passion has driven us from day one, when Sweetwater was just the dream of a recording engineer working out of a VW bus, to our position today as the #1 online retailer of music instruments and pro audio gear in the country. We have the most passionate customers in the world because we provide them with the best customer service in the world. Core to our identity and continued success, our purpose is to help make our customer’s music dreams come true through an unrelenting focus on delivering truly world-class customer service. We are united not only by our shared passion for music and customer service but also by our commitment to challenge, encourage, and serve one another. We will always — and without question — go above and beyond to do the right thing for our customers, our employees, and our friends.

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Sweetwater Culture At a Glance

Sweetwater has 2600 employees. 342 employees at Sweetwater have reviewed Sweetwater across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 342 Sweetwater employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Sweetwater are extremely happy with their total compensation at Sweetwater, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Sweetwater are extremely happy with their team. 342 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Sweetwater are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Sweetwater believe the environment at Sweetwater is positive. Most Participants believe the pace of work at Sweetwater is comfortably fast. About 64% of the employees at Sweetwater work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Sweetwater are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Sweetwater employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Sweetwater report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Sweetwater have 0 meetings
Meetings
A Day in the Life
97% of Sweetwater employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Sweetwater employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
81% of Sweetwater employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Sweetwater employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
93% of Sweetwater employees call their work environment positive
Environment

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Anonymous Q&A with Sweetwater Employees

Most Recent Q&A

How innovative is Sweetwater?

Asked to all employees at Sweetwater

  • VERY!

View Response & Answer »

What's the company culture like at Sweetwater?

Asked to all employees at Sweetwater

  • Working at Sweetwater feels like working for a huge team that's all pointed the same direction. It sounds weird, but the culture is truly...

View Response & Answer »

What's the office vibe like at Sweetwater?

Asked to all employees at Sweetwater

  • Lots of energy -- lots of humor -- very hands-on and a "get it done" mentality with a low tolerance for BS

View Response & Answer »

What are your coworkers at Sweetwater like?

Asked to all employees at Sweetwater

  • Smart. Team players. Encouraging. Challenging (in a good way).

View Response & Answer »

What are you most excited about working at Sweetwater?

Asked to all employees at Sweetwater

  • This is a high-energy, fast-packed work environment full of extremely smart people. It's fun to come to work every day, and everyone here is...

View Response & Answer »

View All Questions and Answers about Sweetwater

H1B Visa

In 2019, Sweetwater applied for 3 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Sweetwater has a total of 2600 employees

3
Total Applied
  • 100% Granted (3 out of 3)
  • 0% Denied ( out of 3)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Sweetwater

top 15% Gender

Sweetwater currently ranks in the Top 15% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Sweetwater

top 5% Diversity

Sweetwater currently ranks in the Top 5% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably
60
eNPS Score
70%Promoters
20%Passives
10%Detractors

Sweetwater Culture Video

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Sweetwater Competitors Video

Sweetwater vs Competitors

  1. 1st
    Sweetwater
    86 / 100
  2. 2nd
    Reverb
    77 / 100
  3. 3rd
    zZounds Music
    71 / 100
  4. 4th
    Sam Ash Music
    53 / 100
  5. 5th
    Guitar Center
    53 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Gym Membership / Reimbursement
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Tuition Reimbursement
Office Perks
Company Social Outings
Legal Assistance
Unique Office Space
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