Telstra – Deal with customer concerns. Sending concerns and complaints to offshore call centers to frustrate customers is a really pathetic and counterproductive strategy. At the end of this contract, I am switching to Optus. They are also Terrible but I have had it with Telstra.

Telstra is an Australia-based telecommunications and information services company offering a full range of communications services. read more

EMPLOYEE PARTICIPANTS: 176

TOTAL RATINGS: 996

CEO: Andy Penn

Deal with customer concerns. Sending concerns and complaints to offshore call centers to frustrate customers is a really pathetic and counterproductive strategy. At the end of this contract, I am switching to Optus. They are also Terrible but I have had it with Telstra.

Other Employee Reviews for Telstra

What can this brand most improve?

slow speed of the internet. Foreigners calling me to find out my problem and how I can reduce this.. When I message Telstra , they have a whole string of ID but have not answered my basic question

Briefly describe your overall experience at your company

Excellent, supportive, opportunities, good staff

Briefly describe your overall experience at your company

flexible hours and great support network

What do you value most about this brand?

Top sock shoe bans horse

What do you value most about this brand?

Ease of product and reception

Rate your company

Telstra – Deal with customer concerns. Sending concerns and complaints to offshore call centers to frustrate customers is a really pathetic and counterproductive strategy. At the end of this contract, I am switching to Optus. They are also Terrible but I have had it with Telstra.

Deal with customer concerns. Sending concerns and complaints to offshore call centers to frustrate customers is a really pathetic and counterproductive strategy. At the end of this contract, I am switching to Optus. They are also Terrible but I have had it with Telstra.

Other Employee Reviews for Telstra

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