20
eNPS Score
Q&A With Telstra Employees
Telstra employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Telstra
Deal with customer concerns. Sending concerns and complaints to offshore call centers to frustrate customers is a really pathetic and counterproductive strategy. At the end of this contract, I am switching to Optus. They are also Terrible but I have had it with Telstra.
great work and all the best
Stop ripping off customers. Full stop
Telstra internet is simply dreadful. The customer service leaves you hanging on the phone for 45 minutes (my personal service). The fixes don't last. They hope you won't ring back and complain again. Telstra CEO needs to fix these issues quickly.
The customer service of Telstra
Q&A With Telstra Employees
IDX: 0 TOT: 4
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How long does it take to hear back after applying to Telstra?
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How hard is it to get promoted at Telstra?
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What are the differences between maternity and paternity leave at Telstra?
What's the pay like for employees at Telstra?
Telstra employees rates their pay and overall compensation a C+ or 64/100. 56% of employees believe they are paid fairly and 33% of employees get raises every year.
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Should I work at Telstra?
51% of Telstra employees would encourage their friends to become coworkers, whereas 18% are neutral and 31% would not recommend working at Telstra to their friends.
| 51% | Promoters |
|---|---|
| 18% | Passive |
| 31% | Detractors |
