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TTEC Claimed Company
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. read more
TTEC Company Culture
TTEC Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.5/5
Awards
TTEC CEO
Top 15%Top 15% of Similar Size Companies on Comparably
76 /100
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Mission, Vision, & Values
Accelerate growth by simplifying and personalizing interactions that build deep engagement between people and brands.
TTEC Culture At a Glance
TTEC has 50000 employees. 676 employees at TTEC have reviewed TTEC across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 676 TTEC employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at TTEC are not very pleased with their total compensation at TTEC, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TTEC are pleased with their team. 676 Participants grade the quality of their coworkers an A. The majority believe the meetings at TTEC are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TTEC believe the environment at TTEC is positive. Most Participants believe the pace of work at TTEC is comfortably fast. About 59% of the employees at TTEC work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at TTEC are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
TTEC employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at TTEC report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at TTEC have 0 meetings
Meetings
A Day in the Life
88% of TTEC employees look forward to interacting with their team every day
Coworkers
A Day in the Life
TTEC employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
77% of TTEC employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
TTEC employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
82% of TTEC employees call their work environment positive
Environment
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Anonymously Ask TTEC Employees Any Question
Anonymous Q&A with TTEC EmployeesMost Recent Q&A
What's the company culture like at TeleTech?
Type A personalities, political, workaholics...
If you could make changes, how would you improve the culture at TeleTech?
Get rid of the bad management and offer better training. This was the worst experience of my life. I would never recommend this company.
How's the work life balance at TeleTech?
Wonderful, it gives us just enough time to recharge and be back to work again to face the daily grind of beating deadlines. My boss always...
What would cause you to leave your job at TeleTech?
Insufficient training
What do people at TeleTech think about the CEO? What do they do well and what can they improve?
Giving someone a raise will be delightful unemployment pays more
How common is it to switch departments or teams at TeleTech?
Unfortunately, it is very common. I am on my 5th new team in three months and have not switched departments.
What's the company culture like at TeleTech?
Type A personalities, political, workaholics...
If you could make changes, how would you improve the culture at TeleTech?
Get rid of the bad management and offer better training. This was the worst experience of my life. I would never recommend this company.
How's the work life balance at TeleTech?
Wonderful, it gives us just enough time to recharge and be back to work again to face the daily grind of beating deadlines. My boss always...
What would cause you to leave your job at TeleTech?
Insufficient training
What do people at TeleTech think about the CEO? What do they do well and what can they improve?
Giving someone a raise will be delightful unemployment pays more
How common is it to switch departments or teams at TeleTech?
Unfortunately, it is very common. I am on my 5th new team in three months and have not switched departments.
Gender Score How positively women rate their overall experience at TTEC
TTEC currently ranks in the Top 10% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at TTEC
TTEC currently ranks in the Top 10% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 20%Top 20% of Similar Size Companies on Comparably
28
eNPS Score
| 54% | Promoters |
|---|---|
| 20% | Passives |
| 26% | Detractors |
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Let TTEC Know You Want To Work There
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
- Unique Office Space
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