Victra Culture | Comparably
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
700
TOTAL
RATINGS
20238

Victra Company Culture

Victra Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Awards

Best Company Culture 2025 (Large Companies)Best Company Culture 2025 (Large Companies)
Best CEOs 2025 (Large Companies)Best CEOs 2025 (Large Companies)
Best Company Compensation 2025 (Large Companies)Best Company Compensation 2025 (Large Companies)
Best Company Perks & Benefits 2025 (Large Companies)Best Company Perks & Benefits 2025 (Large Companies)

Victra CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Rich Balot Victra's CEO
Rich Balot
89 /100

Mission, Vision, & Values

Connecting technology to life in the most trustworthy, fun, and profitable way.

Learn More

Victra Culture At a Glance

Victra has 7600 employees. 700 employees at Victra have reviewed Victra across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 700 Victra employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Victra are pleased with their total compensation at Victra, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Victra are extremely happy with their team. 700 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Victra are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Victra believe the environment at Victra is positive. Most Participants believe the pace of work at Victra is comfortably fast. About 33% of the employees at Victra work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Victra are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Victra employees generally work 9.8 hrs a day
Work Hours
A Day in the Life
Employees at Victra report the work pace is comfortably fast
Work Pace
A Day in the Life
96% of Victra employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Victra employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
54% of Victra employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Victra employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of Victra employees call their work environment positive
Environment

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Gender Score How positively women rate their overall experience at Victra

top 15% Gender

Victra currently ranks in the Top 15% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Victra

top 5% Diversity

Victra currently ranks in the Top 5% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably
55
eNPS Score
68%Promoters
19%Passives
13%Detractors

Let Victra Know You Want To Work There

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Gym Membership / Reimbursement
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Performance Bonus
Tuition Reimbursement
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