89
out of 100
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Victra Competitors
Victra competitors include Cellular Sales and Russell Cellular. Victra ranks 1st in CEO Score on Comparably vs its competitors. See below how Victra compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
N/A
Pricing Rank
1st
Customer Service
1st
See Victra Culture vs Competitors:
- 1stVictra81 / 100
- 2nd
Cellular Sales66 / 100 - 3rd
Russell Cellular47 / 100
CEO Ratings Comparison
Victra's CEO Score Ranks 1st
700 Employees at Victra rate Rich Balot a 89 out of 100, which ranks them 1st out of Victra's competitors. Last rating was months ago.
- 2nd
Dane ScismCellular Sales68out of 100195 Employees at Cellular Sales rate Dane Scism a 68 out of 100, which ranks them 2nd out of Victra's competitors. Last rating was 7 days ago.
- 3rd
Jeff RussellRussell Cellular46out of 10075 Employees at Russell Cellular rate Jeff Russell a 46 out of 100, which ranks them 3rd out of Victra's competitors. Last rating was 2 months ago.
Product Quality Score Comparison
Victra Ranks 1st in Product Quality Score
2 Customers rate Victra's Product Quality Score a 2.7/5, which ranks it 1st against its competitors.
NPS Comparison
Not Enough Ratings To Rank Victra
Anonymously rate my experience at VictraPricing Score Comparison
Victra Ranks 1st in Pricing Score
2 Customers rate Victra's Pricing Score a 2.7/5, which ranks it 1st against its competitors.
Customer Service Comparison
Victra Ranks 1st in Customer Service
2 Customers rate Victra's Customer Service a 2.7/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Victra Ranks 1st in Overall Culture Score
700 Employees rate Victra's Overall Culture a 81/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Victra Ranks 1st in Employee Net Promoter Score
700 Employees rate Victra's Employee Net Promoter Score a 55, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Victra to a friend?”.
Gender Score Comparison
Victra Ranks 1st in Gender Score
220 Employees rate Victra's Gender Score a 79/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Victra.
Diversity Score Comparison
Victra Ranks 1st in Diversity Score
313 Employees rate Victra's Diversity Score a 82/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Victra.
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