Vitacost – Customer service. They sent me the wrong item and will not simply automically srnd me a replacemebt with express shipping. They wont even teship It regular mail. A refund is not what i want. I want the product i ordered. I dint want to gave to go vack On thr site a order the item myself,

Vitacost is an American e-commerce company that operates as an online retailer of health and wellness products. read more

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 170

CEO: Jeffrey Horowitz

Customer service. They sent me the wrong item and will not simply automically srnd me a replacemebt with express shipping. They wont even teship It regular mail. A refund is not what i want. I want the product i ordered. I dint want to gave to go vack On thr site a order the item myself,

Other Employee Reviews for Vitacost

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It was very hard going through the training process but once you get the hang of things its a fun job.

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I hate working here but it pays the bills

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It is okay to work at vitacost.

What can this brand most improve?

I do not to use "Chat with us"

What can this brand most improve?

Variety within brands. Definitely use a better shipping company and PLEASE 1.do not pack cleaning products with food products 2. Use more boxes if package very heavy 3, use better material to support products in shipment (more paper or bubbles, stronger tape to keep items closed-thanks for that!)

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Customer service. They sent me the wrong item and will not simply automically srnd me a replacemebt with express shipping. They wont even teship It regular mail. A refund is not what i want. I want the product i ordered. I dint want to gave to go vack On thr site a order the item myself,

Other Employee Reviews for Vitacost

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