-20
eNPS Score
Q&A With Vitacost Employees
Vitacost employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Vitacost
It’s gone downhill. CS is bad. I was charged for items I didn’t receive. Contacted CS 3 times and still have not received a refund. This CO used to be gr
I worked at the Las Vegas NV location. Now my husband is the only one working there. My experience was fine. Except that they're is a supervisor in day shift (named Chris) who who had favorites and was always rude. He wrote up up my husband for gap time even though his stomach was in pain inbathroom
Need to conduct an Undercover Boss at the warehouses. Major shipping issues.
They do not post expiration dates of (refrigerated) supplements sold online and customer support agents do not have access to this information, nor can they discover this information, as they are prevented from contacting the warehouses, from which these items are shipped! IHerb, however, DOES!
communication! and train customer service reps
Q&A With Vitacost Employees
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What are the most important soft skills to be successful at Vitacost?
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Should I work at Vitacost?
20% of Vitacost employees would encourage their friends to become coworkers, whereas 40% are neutral and 40% would not recommend working at Vitacost to their friends.
| 20% | Promoters |
|---|---|
| 40% | Passive |
| 40% | Detractors |
