Vitacost – I am very disappointed in the Vitacost customer service. It takes a week to answer a simple email. There is never a response to follow up question. They never answer their phone. It used to be much more professional.

Vitacost is an American e-commerce company that operates as an online retailer of health and wellness products. read more

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 170

CEO: Jeffrey Horowitz

I am very disappointed in the Vitacost customer service. It takes a week to answer a simple email. There is never a response to follow up question. They never answer their phone. It used to be much more professional.

Other Employee Reviews for Vitacost

Briefly describe your overall experience at your company

It was very hard going through the training process but once you get the hang of things its a fun job.

Briefly describe your overall experience at your company

I hate working here but it pays the bills

Briefly describe your overall experience at your company

It is okay to work at vitacost.

What can this brand most improve?

I do not to use "Chat with us"

What can this brand most improve?

Variety within brands. Definitely use a better shipping company and PLEASE 1.do not pack cleaning products with food products 2. Use more boxes if package very heavy 3, use better material to support products in shipment (more paper or bubbles, stronger tape to keep items closed-thanks for that!)

Rate your company

Vitacost – I am very disappointed in the Vitacost customer service. It takes a week to answer a simple email. There is never a response to follow up question. They never answer their phone. It used to be much more professional.

I am very disappointed in the Vitacost customer service. It takes a week to answer a simple email. There is never a response to follow up question. They never answer their phone. It used to be much more professional.

Other Employee Reviews for Vitacost

Read Reviews by Category

Browse All Companies