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VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
VXI Global Solutions Company Culture
VXI Global Solutions Culture
This score is derived from employee ratings & reviews3.8/5
VXI Global Solutions' Overall Culture is rated B
Top Rated Culture Dimensions
Retention
BCEO Rating
BProfessional Development
BOutlook
BOffice Culture
BVXI Global Solutions CEO
Top 30%Top 30% of Similar Size Companies on Comparably
David Zhou
71 /100
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Mission, Vision, & Values
Together with our partners we design, build, implement and support innovative customer engagement platforms by seamlessly integrating customer insights utilizing our robust technology and world class business services
VXI Global Solutions Culture At a Glance
VXI Global Solutions has 10000 employees. 328 employees at VXI Global Solutions have reviewed VXI Global Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 5 days ago.
Overall, the 328 VXI Global Solutions employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at VXI Global Solutions are generally satisfied with their total compensation at VXI Global Solutions, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at VXI Global Solutions are generally satisfied with their team. 328 Participants grade the quality of their coworkers a B-. The majority believe the meetings at VXI Global Solutions are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at VXI Global Solutions believe the environment at VXI Global Solutions is positive. Most Participants believe the pace of work at VXI Global Solutions is comfortably fast. About 56% of the employees at VXI Global Solutions work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at VXI Global Solutions are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
VXI Global Solutions employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at VXI Global Solutions report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at VXI Global Solutions have 1 meeting
Meetings
A Day in the Life
78% of VXI Global Solutions employees look forward to interacting with their team every day
Coworkers
A Day in the Life
VXI Global Solutions employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
78% of VXI Global Solutions employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
VXI Global Solutions employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
66% of VXI Global Solutions employees call their work environment positive
Environment
Let VXI Global Solutions Know You Want To Work There
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Curious about what work's like at VXI Global Solutions?
Anonymously Ask VXI Global Solutions Employees Any Question
Anonymous Q&A with VXI Global Solutions EmployeesMost Recent Q&A
How are the career growth opportunities on the Admin team at VXI Global Solutions?
VXI is proud of our employees and are always looking at ways to help our teams develop, learn and grow. We have many training initiatives...
How can we have a less hostile work environment which embraces older employees, and celebrates what everyone brings to the work environment to make it successful!
At VXI, our employees know that helping people daily is rewarding, but it also has its challenges too. We equip our team with the skills to...
How are the career growth opportunities on the Admin team at VXI Global Solutions?
VXI is proud of our employees and are always looking at ways to help our teams develop, learn and grow. We have many training initiatives...
How can we have a less hostile work environment which embraces older employees, and celebrates what everyone brings to the work environment to make it successful!
At VXI, our employees know that helping people daily is rewarding, but it also has its challenges too. We equip our team with the skills to...
H1B Visa
In 2019, VXI Global Solutions applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
VXI Global Solutions has a total of 10000 employees
2
Total Applied
H1B Applications Outcome
- 100% Granted (2 out of 2)
- 0% Denied ( out of 2)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at VXI Global Solutions
Bottom
45%
VXI Global Solutions currently ranks in the Bottom 45% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at VXI Global Solutions
Top
40%
VXI Global Solutions currently ranks in the Top 40% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
11
eNPS Score
| 47% | Promoters |
|---|---|
| 17% | Passives |
| 36% | Detractors |
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Let VXI Global Solutions Know You Want To Work There
VXI Global Solutions Competitors Video
VXI Global Solutions vs Competitors
- 1st
Foundever79 / 100 - 2nd
Alorica77 / 100 - 3rd
Accenture71 / 100 - 4thVXI Global Solutions70 / 100
- 5th
HTC Global Services66 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Office Perks
- Free Food
- Legal Assistance
- Work From Home Policy
- Unique Office Space
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