84
out of 100
VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
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VXI Global Solutions Competitors
VXI Global Solutions competitors include Foundever, Alorica, Accenture and HTC Global Services. VXI Global Solutions ranks 2nd in Customer Net Promoter Score on Comparably vs its competitors. See below how VXI Global Solutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
4th
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
3rd
See VXI Global Solutions Culture vs Competitors:
- 1st
Foundever79 / 100 - 2nd
Alorica77 / 100 - 3rd
Accenture71 / 100 - 4thVXI Global Solutions70 / 100
- 5th
HTC Global Services66 / 100
VXI Global Solutions Competitors at a Glance
CEO Ratings Comparison
VXI Global Solutions' CEO Score Ranks 4th
242 Employees at VXI Global Solutions rate David Zhou a 71 out of 100, which ranks them 4th below Accenture's CEO,Julie Sweet. Last rating was 7 days ago.
- 1st
Laurent UbertiFoundever4898 Employees at Foundever rate Laurent Uberti a 84 out of 100, which ranks them 1st out of VXI Global Solutions' competitors. Last rating was months ago.
- 2nd
Mike Clifton and Max SchwendnerAlorica79out of 1002497 Employees at Alorica rate Mike Clifton and Max Schwendner a 79 out of 100, which ranks them 2nd out of VXI Global Solutions' competitors. Last rating was 3 days ago.
- 3rd
Julie SweetAccenture75out of 1001088 Employees at Accenture rate Julie Sweet a 75 out of 100, which ranks them 3rd out of VXI Global Solutions' competitors. Last rating was 2 days ago.
- 5th
Madhava ReddyHTC Global Services65out of 10010 Employees at HTC Global Services rate Madhava Reddy a 65 out of 100, which ranks them 5th out of VXI Global Solutions' competitors. Last rating was months ago.
Product Quality Score Comparison
VXI Global Solutions Ranks 3rd in Product Quality Score
24 Customers rate VXI Global Solutions' Product Quality Score a 3.8/5, which ranks it 3rd against its competitors, below Alorica.
NPS Comparison
VXI Global Solutions Ranks 2nd in Net Promoter Score
34 Customers rate VXI Global Solutions' Net Promoter Score a 24, which ranks it 2nd against its competitors, below Alorica. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend VXI Global Solutions to a friend?”.
Pricing Score Comparison
VXI Global Solutions Ranks 3rd in Pricing Score
22 Customers rate VXI Global Solutions' Pricing Score a 3.8/5, which ranks it 3rd against its competitors, below Alorica.
Customer Service Comparison
VXI Global Solutions Ranks 3rd in Customer Service
21 Customers rate VXI Global Solutions' Customer Service a 3.9/5, which ranks it 3rd against its competitors, below HTC Global Services.
Overall Culture Score Comparison
VXI Global Solutions Ranks 4th in Overall Culture Score
328 Employees rate VXI Global Solutions' Overall Culture a 70/100, which ranks it 4th against its competitors, below Accenture. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
VXI Global Solutions Ranks 3rd in Employee Net Promoter Score
259 Employees rate VXI Global Solutions' Employee Net Promoter Score a 11, which ranks it 3rd against its competitors, below Alorica. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at VXI Global Solutions to a friend?”.
Gender Score Comparison
VXI Global Solutions Ranks 4th in Gender Score
35 Employees rate VXI Global Solutions' Gender Score a 64/100, which ranks it 4th against its competitors, below Accenture. The Gender Score tracks how positively women rate their experience at VXI Global Solutions.
Diversity Score Comparison
VXI Global Solutions Ranks 4th in Diversity Score
39 Employees rate VXI Global Solutions' Diversity Score a 68/100, which ranks it 4th against its competitors, below Accenture. The Diversity Score tracks how positively diverse employees rate their experience at VXI Global Solutions.
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