Adorama Angeforderte Firma
Adorama is the world’s only full-service destination for photo and electronics. Weiterlesen
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It was great, until everything changed
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Better training in independent thought
Was braucht das Führungsteam, um besser zu werden?
Understanding that they are out of touch with our customers' needs
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Better screening of new applicants to check they care about customers
Was macht Sie bei der Arbeit am glücklichsten?
Being left alone to do the best job possible for our customers
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
I manage a complex process with almost minimal guidance or support.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
They should remember we are a team & that we are here for the customers. Not the other way around.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
To much emphasis on getting new customers and not enough on retaining the old ones - which I think is more important. There should be fair compensation for everyone whose work builds the business. Not just a select few.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Stop using pay grade as an excuse for failure to take responsibility; challenge co-workers & managers who make poor decisions; take responsibility for their lack of inaction leading to poor customer experience; understand that customer service is not a department, it is central to the business
Was braucht das Führungsteam, um besser zu werden?
Showing loyalty to loyal workers. Recognizing that certain people are using the company only as a stepping-stone to something else & are only interested in their own self-progression. Adorama was better when it really was a family business when we all cared about our customers' needs; not like today
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