
There are many new initiatives planned for 2018 - I am looking forward.
They listen to feedback from me and frequently act on it, to make the business better
Transparency and willing to listen to each employees needs and ideas
Showing loyalty to loyal workers. Recognizing that certain people are using the company only as a stepping-stone to something else & are only interested in their own self-progression. Adorama was better when it really was a family business when we all cared about our customers' needs; not like today
Inter departmental communications and Pro Service Orders
How they treat customers... we're often told in meetings to leave people on hold if they complain so that they will simply hang up and we can get back to selling.
Understanding that they are out of touch with our customers' needs