RCN – It seems that management forgot to tell the customer service rep. supervisors that the goal is to keep current RCN customers as mine was so rude that he wouldn't let me speak until I reminded him to let me talk. He forced me to cancel my internet & cable by being so rude.

RCN is an internet service provider and cable television provider for residential areas. Weiterlesen

It seems that management forgot to tell the customer service rep. supervisors that the goal is to keep current RCN customers as mine was so rude that he wouldn't let me speak until I reminded him to let me talk. He forced me to cancel my internet & cable by being so rude.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

I love RCN and am happy

Was läuft falsch und wie kann es verbessert werden?

Work is pedantic. Colleagues are undervalued. Management does not lead but instead find people to point fingers at

Was macht Sie bei der Arbeit am glücklichsten?

Myself and the actual work. Co-workers are very lay or have lack of knowledge.

Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen

Terrible, is mismanaged dont take care of employees

What can this brand most improve?

CUSTOMER satisfaction as the prime concern

Bewerten Sie Ihr Unternehmen