75
out of 100
RCN is an internet service provider and cable television provider for residential areas. read more
RCN Competitors
RCN competitors include Lightower Fiber Networks, Comcast and Mediacom Communications. RCN ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how RCN compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
3rd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See RCN Culture vs Competitors:
RCN Competitors at a Glance
CEO Ratings Comparison
RCN's CEO Score Ranks 4th
17 Employees at RCN rate Donna Kinnair a 64 out of 100, which ranks them 4th below Mediacom Communications' CEO,Rocco Commisso. Last rating was months ago.
- 1st
Brian RobertsComcast535 Employees at Comcast rate Brian Roberts a 75 out of 100, which ranks them 1st out of RCN's competitors. Last rating was months ago.
- 2nd
Rob ShanahanLightower Fiber Networks75out of 1004 Employees at Lightower Fiber Networks rate Rob Shanahan a 75 out of 100, which ranks them 2nd out of RCN's competitors. Last rating was months ago.
- 3rd
Rocco CommissoMediacom Communications73out of 10021 Employees at Mediacom Communications rate Rocco Commisso a 73 out of 100, which ranks them 3rd out of RCN's competitors. Last rating was months ago.
Product Quality Score Comparison
RCN Ranks 2nd in Product Quality Score
74 Customers rate RCN's Product Quality Score a 1.9/5, which ranks it 2nd against its competitors, below Comcast.
NPS Comparison
RCN Ranks 2nd in Net Promoter Score
78 Customers rate RCN's Net Promoter Score a -65, which ranks it 2nd against its competitors, below Comcast. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend RCN to a friend?”.
Pricing Score Comparison
RCN Ranks 2nd in Pricing Score
69 Customers rate RCN's Pricing Score a 1.6/5, which ranks it 2nd against its competitors, below Comcast.
Customer Service Comparison
RCN Ranks 2nd in Customer Service
69 Customers rate RCN's Customer Service a 1.7/5, which ranks it 2nd against its competitors, below Comcast.
Overall Culture Score Comparison
RCN Ranks 4th in Overall Culture Score
25 Employees rate RCN's Overall Culture a 59/100, which ranks it 4th against its competitors, below Mediacom Communications. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
RCN Ranks 3rd in Employee Net Promoter Score
22 Employees rate RCN's Employee Net Promoter Score a -14, which ranks it 3rd against its competitors, below Comcast. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at RCN to a friend?”.
Gender Score Comparison
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