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Statistics on work related support is below any standards and starts to look like harassment.
Was sind einige der besten Dinge an Ihrem Team?
Support from within the team of agents
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
compensation is base on statistics.
Was braucht das Führungsteam, um besser zu werden?
Contact the agent before finishing the statistics on the agent.
Was läuft falsch und wie kann es verbessert werden?
Complex support issues and little agent experiences in soft-skills by difficult and inpatient customers with little Admin skills.
Was hat Ihnen am Interviewprozess am besten gefallen?
Expectations on training and work as an agent with direct contact with customers, by phone, chat or mail.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Most are aware of the difficulties and special the corona restructures within the agent's team, but many other people are not respecting the mouth coffer while walking through the corridors.
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