Telus International Leadership Employee Reviews
What do you like best about the leadership team?
Pleasant building for employees to work.
My TL was the only humane person. Nobody takes notice of you're miserable and depressed.
they always try to support you
The understanding, professionalism and work ethic
They communicate often and are transparent.
Everyone communicate each other and everyone is ready to help you in need.
Review from Admin Dept
Good communication and making sure our mental health is taken care of
was ready to help every time.
Very polite and cooperative team we have.
Great listening skills very kind
Caring and understanding to problems
Supportive, Reliable, Hardworking, Compassionate, and remarkable
reachable when needing help, also team work
The team is understanding and flexible.
The leadership at Telus is undeniably great. Focused on work and putting the company first. Great motivation and dedication.
The support that if given and the caring
I dint have any contact with them
Respeito , equipe , gentileza
The leadership team was very grateful and so kind. They were helping any time.
They are very eager to help
What does the leadership team need to get better at?
The leadership team has absolutely no idea how their people are treating each other - if leadership starts at the top, then it is the CEO and his team that are leading by example - and that is with complete disdain for their people. It is a complete disgrace.
I don't know what managers do.
Communication, there's lack of any communication.
Contact the agent before finishing the statistics on the agent.
What leadership? They only include TL's who are in their 20's. Do you think they're going to be honest and talk about the real issues?
There's no open door policy. If an agent has a legitimate issue, or health issues or their mental health is suffering due to work conditions and the people they interact with you need to back your suffering employee. Stop raising the people up into higher pay wage due to the "good ol boys club. '
Learning their roles and performing the related tasks.
very poor organized and unprofessional