
Do better background checks. Don't automatically hire people that walk in the door. Go more in depth with interview questions. Have the department manager there while the interview is going on.
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The store is way to expensive. The company doesn't care about there employees only about there bonuses. Pretty much just talk to the employees who run the store(s) and figure out what that store needs or what the employee needs. Just talk to the employees.
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Ask employees how the company can improve. Go undercover and see what the stores are like. Keep things that sell, but also go by store by store and get rid of items that don't sell and also keep things that do sell at that particular store.
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The only positive thing is that you have that one assistant store manager that you can go to; and that manager will listen, and do whatever he needs to do to make sure that the issue or whatever thing positive you talked to him about gets addressed appropriately.
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I have a culinary arts degree. However; I do not get paid for that degree. Also, I am a female. I am not a manager, but I am running the department most of the time. I am doing so by doing the work of 4 plus people at once.
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