European Wax Center Employee Reviews

The General Manager for EWC in Lansing, MI is very unprofessional. Never at the center, shows up whatever time she wants, leaves early. Usually has her child in her office sleeping on the floor. Just highly unprofessional atmosphere.

Revisión Review del Departamento de Customer Success · Publicado hace 16 días

Coworkers are fun but that's about all that makes the job worth it. Inexperienced district and center management, franchisees who know nothing about the profession, and low pay are my main experiences unfortunately.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

the company is good, but the managers can make or break the center.

Revisión Publicado hace 2 años

in my center kingston ny discrimination is a big thing.

Revisión Publicado hace 2 años

The manager of the lication i work at is unfair, passive aggressive & rude to both customers & employees. This is a part time job for me as i am a manager myself, working with her is like playing russian roulette on what or who you will encounter on a daily basis.

Revisión Publicado hace 3 años

I can honestly say its a very supportive company. If you succeed, they succeed so they want you to be as best as you can!

Revisión Publicado hace un año

My center manager deserves all the credit.

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

Communication, undering approach and good advice.

Revisión Publicado hace 2 años

support, collaboration, psychology, safety, fun, training

Revisión Publicado hace 2 años

They are motivated just as much as we are.

Revisión Publicado hace 3 años

I have been waxing for 16 years so i have plenty of experience however the training here is minimal.

Revisión Publicado hace 3 años

Protecting their team inside of the business

Revisión Publicado hace 3 años

Everything absolutely disrespecy got let go because she did not like me gave no actual reason until they were asked and work is slow yet after that emailed othwr coworkers asking to pick up shifts

Revisión Publicado hace 3 años

to be able to listen and not feel targeted every time i went to work

Revisión Publicado hace 3 años

Being fair. No favoritism. Being understanding.

Revisión Publicado hace 3 años

I work part time so i dont have heslth benefits

Revisión Publicado hace un año

love the great bonuses you receive for putting in the hard work !

Revisión Publicado hace 2 años

Easy to understand and fair

Revisión Publicado hace 3 años

As a GSA it was no cap on commission so I was paid $9/hr but was actually making about $23/hr. Now in upper management and we get monthly bonuses and there is a clear path on how to max out your bonuses

Revisión Publicado hace 4 años

they are offering insurance for us now

Revisión Publicado hace 4 años

Paying us the correct wages

Revisión Review del Departamento de Customer Success · Publicado hace 16 días

Higher hourly pay. Calculating tips shouldn't count as pay, especially when it varies from day to day.

Revisión Publicado hace 2 años

Feel undervalued because this job should be about customer service, not sales. We are licensed professionals with clients who love and respect us, yet if we do not sell enough we might as well be trash. Bonuses in the service industry should be based on customer satisfaction, not KPIs.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

More hours or higher pay based on experience, reviews & requests

Revisión Publicado hace 3 años

I have no benefits, but they want I work harder, even cleaning the bathrooms when I'm a waxer. Changing my beacks backwards to a no show, when I was there waiting for my costumer. My raise depend on how much I work or sell every 6 months. If I don't do the quote, I dont get rise. For 1 point.

Revisión Publicado hace 3 años

Great team to work with

Revisión Review del Departamento de Customer Success · Publicado hace 16 días

Most of the team are hardworking

Revisión Publicado hace 2 años

Everyone is so helpful and supportive

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

They're all helpful and kind.

Revisión Publicado hace 2 años

my team was the best anyone that works here understands its not about the money or management but the team

Revisión Publicado hace 2 años

Less cattiness stop competing with each other

Revisión Publicado hace 2 años

Nothing coworkers are doing the jobs they have to do

Revisión Publicado hace 3 años

we haven't had one in months

Revisión Publicado hace 3 años

Being team players and actually working together

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Less comparing between waxers and waxers sales

Revisión Publicado hace 4 años

The clients and the comradery with some of the employees

Revisión Publicado hace 2 años

The relationships we form with our guest

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

The diversity and approach to each individual.

Revisión Publicado hace 2 años

I just enjoyed working with specific coworkers

Revisión Publicado hace 2 años

When everyone gets along and can help each other, instead of hostile competetion; which is exactly what upper management tries to do.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Stop using scare tactics to get results because it will only be temporary. Use educational coaching sessions where you self reflect and engage in continous coaching programs

Revisión Publicado hace 3 años

Actual oversight for franchisees. Unannounced visits would be a fantastic thing.

Revisión Publicado hace 4 años

Hire a manager who know who to properly manage a location.

Revisión Publicado hace 4 años

Our franchisee needs to go to workshops or additional training to learn how to effectively motivate and inspire team. She is very negative and unprofessional with clientele

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Cultural sensetivity training they definitely need DEI

Revisión Publicado hace 4 años

I was hired on the spot

Revisión Review del Departamento de Customer Success · Publicado hace 16 días

I got a call the next day after applying, and a interview the next day.

Revisión Publicado hace 2 años

It was very relaxed and just felt more like a conversation. Granted this is when I was hired under a different franchise. Our current one has a mess of an interview process and I'm very happy I didn't have to go through it.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

how detailed the questions are and how we get to meet multiple people

Revisión Publicado hace 2 años

Whom I was able to connect with

Revisión Publicado hace 2 años

The managers doing the interview could be way better

Revisión Publicado hace 3 años

Make the question more meaningful.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Two interviews and check background

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

During my interview franchisee had me work unpaid. Franchisee insulted me and my family. Franchisee made me feel extremely uncomfortable. Franchisee commented on my appearance in a multitude of inappropriate ways. If I had not needed this job I would not of taken it. I had constant doubts.

Revisión Publicado hace 5 años

I would fire the manager

Revisión Review del Departamento de Ventas · Publicado hace 5 años

My guest and making people look and feel good

Revisión Review del Departamento de Operaciones · Publicado hace 2 años

Meeting new people and building relationships with guest.

Revisión Publicado hace 2 años

clients and coworkers the work itself

Revisión Publicado hace 2 años

Making guest feel good and comfortable

Revisión Review del Departamento de Customer Success · Publicado hace 2 años

My amazing clients who support me consistently!

Revisión Review del Departamento de Ventas · Publicado hace 2 años

I get several complaints from clients about the manager, we push products too hard, clients complain about being bombarded every time they come in

Revisión Publicado hace 3 años

People feel rushed, feel the waxers are not professional enough, since the waxers are rushed the waxes they perform are subpar.

Revisión Publicado hace 3 años

get people that care about your staff and don't just walk all over them and treat them like shit on the bottom of your shoe

Revisión Publicado hace 3 años

The clients recognize that EWC is terrible, but they usually love their waxer and want to continue supporting them, OR they love the convenience of it.

Revisión Review del Departamento de Ventas · Publicado hace 3 años

EWC Corporate needs policies that protect the associates. If they're being mistreated they should be able to be a brand ambasador with any franchisee they choose. Let them be pasdionate and grow.

Revisión Publicado hace 3 años