C-
63/100
European Wax Center Claimed Company
European Wax Center (EWC) is one of the fastest growing beauty lifestyle brands in the nation. EWC’s philosophy, level of service, proprietary products, comfortable setting, and waxing experience combined set us apart as the leader in the beauty and waxing services categories.
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European Wax Center Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The clients and the comradery with some of the employees
The relationships we form with our guest
Review from Operations Dept
The diversity and approach to each individual.
I just enjoyed working with specific coworkers
When everyone gets along and can help each other, instead of hostile competetion; which is exactly what upper management tries to do.
Review from Sales Dept
employees support one another here
The team is positive, coworkers are great. Managgement is so poor.
The waxers are friendly and positive
nothing at all every one was always in a pissy mood
Group chat, speaking with guests, incentives.
The waxers are amazing, loving people.
We are fanmily. We spend so much time together
Making the guest happy and servicing them
It used to be welcoming now everyone is miserable
majority of the environment besides lately has been positive. we have some contest and appreciation board to keep the motivation going.
Our manager who tries to encourage us to see the positive in EWC as a whole. We work well together as a team.
Review from Sales Dept
We work together as a region and support eachother in our group chats
My teammates and co workers
The products and materials being used, along with the positive energy the waxers provide
we follow the values that European Wax Center has set out
What needs to change to make the company culture better?
Stop using scare tactics to get results because it will only be temporary. Use educational coaching sessions where you self reflect and engage in continous coaching programs
Actual oversight for franchisees. Unannounced visits would be a fantastic thing.
Hire a manager who know who to properly manage a location.
Our franchisee needs to go to workshops or additional training to learn how to effectively motivate and inspire team. She is very negative and unprofessional with clientele
Review from Operations Dept
Cultural sensetivity training they definitely need DEI
Everyone needs to take responsibility in there part and actually do all of it and not just some of it while the others pick up their slack
As whole needs to restructure
They need to stop talking bad about each other and be more hands on and help people with certain things they talk bad about everyone and make people feel nervous about certain things
Review from Customer Success Dept
Confidential forms allowing co-workers to tattle on each other is a horrendous team/trust building tool.
Review from Operations Dept
New Manager is needed . Owners that care about the workers and not just money .
Review from HR Dept
Different management, trust needs to be established.
Review from Customer Support Dept
Removal of franchisee and abusive employees. Maintaining our location as a corporate location.
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