European Wax Center Leadership Employee Reviews

I can honestly say its a very supportive company. If you succeed, they succeed so they want you to be as best as you can!

My center manager deserves all the credit.

Review from Operations Dept

Communication, undering approach and good advice.

support, collaboration, psychology, safety, fun, training

They are motivated just as much as we are.

Everyday they give us new goals and push us to do out best

Good communication and positive reinforcement style management.

they are inclusive and always have positive intention

They listen and are open to growth and chnage.

They're nice. They make it easy for us to bring up conflicts in the center or even make schedule adjustments.

I have learned more from my Director of Operations than I did throughout college. Not just about waxing but how to run a business, how to inspire people, how to have difficult conversations, financial planning, the list goes on. She has believed in me and challenged me in so many ways.

My manager is someone who ran an east coast location for several years and is amazing! Were all afraid shes gonna walk away soon from how poorly the owners run their business..

Review from Sales Dept

being attentive is a great way

If it involves the owner, it's awful

The leader ship team is very welcoming and nice the communication does need to be better when I first started there were a lot of problems with communication especially me going to work at other locations

Review from Sales Dept

The leadership is my beautiful wax specialist ladies. We help each other and respect one another. That's what i love most!

Nothing, they work us and do things that are not okay and we have no one to contact about our problems but our horrible Store manager Mike Pace

Bad core value, they don't care about your wellbeing, they only care how much they can make from you Bad structure in upper management, your workload don't equal your pay, your work and life has no balance in between.

They are kind and very professional.

Review from Customer Success Dept

transparent and genuinely care about the success of the business AND its people

Review from HR Dept

I have been waxing for 16 years so i have plenty of experience however the training here is minimal.

Protecting their team inside of the business

Everything absolutely disrespecy got let go because she did not like me gave no actual reason until they were asked and work is slow yet after that emailed othwr coworkers asking to pick up shifts

to be able to listen and not feel targeted every time i went to work

Being fair. No favoritism. Being understanding.

Leadership team need to be more professional and with communication to staffs. Not being paid for work labor is unfair treatment.

Communicating with all of their DM and team

Respect, kindness, genuineness, care, understanding

Communicating with each other and their employees

Paying us more we cant even live off of what we get paid now

Review from Sales Dept

Actually managing. Instead of causing drama and feeding into drama between employees.

Needs way way way more improvement in each area . They are unprofessional, catty , nonchalant, bad communication, petty , not team players , crazy expectations , wrongful termination.

Accountability, the time I invested into this company doesn't match my check.

confirming appointments, understanding the employees

Being more understanding and respectful.

Review from Sales Dept

Everything. The manager does not know how to communicate properly.

Managing the franchisees effectively. These frabchisees need random corporate visits

Review from Operations Dept

They need to learn how to listen to the team, and treat the team with equality. Also, work as a tesm. There is no reason why we should have to do all the hard labor and they get all the credit, hours, and comission

we do not have a regional manager and our center manager is never here or holding herself accountable for the downfall of this company. she has been hiring employees that would be a great candidate as a friend than to actually hire reliable employees. rarely supplies, cust. complaints never answered

They need cultural sensetivity and awareness training