Follett Corporation Employee Reviews

The company keeps restructuring and removing control from the local campus. We have no control over products, textbooks, marketing, etc. It has made it impossible to service our customers successfully. The store only has one full time employee which makes it impossible to do all the tasks needed

Revisión Publicado hace un año

Disorganized, treat employees like interchangeable commodities to be discarded at a moment's notice--literally.

Revisión Publicado hace 2 años

Used to love working there until the recent changes within the company

Revisión Publicado hace 2 años

This company works you until you are ready to drop and gives you no help or support. They lay everyone who knows anything off and wonders why you cannot get tasks done. This is the worst company i have worked for.

Revisión Publicado hace 2 años

stressful , no properly training or support

Revisión Publicado hace 2 años

I like that they are friendly and knowledgeable

Revisión Publicado hace 3 años

Local managers are great, very personal and friendly at most locations

Revisión Publicado hace 4 años

My feelings are mixed, but the team only consist of two people.

Revisión Publicado hace 4 años

A strong and card no leadership team makes my work worthwhile

Revisión Review del Departamento de Ventas · Publicado hace 5 años

They always make sure you give it 100%!

Revisión Publicado hace 5 años

The leadership team has no idea how to successfully run multiple small businesses. College bookstores cannot be run like large chains but they refuse to see how their decisions are harming their low level employees and customer base.

Revisión Publicado hace un año

The leadership team needs to spend more time in the stores so they can see what the people keeping this company running are dealing with on a daily basis.

Revisión Publicado hace 2 años

Communication, training, expectations, staffing, real goals

Revisión Publicado hace 2 años

Praise. Communication. Value their employees.

Revisión Publicado hace 3 años

Empathy for all its employees

Revisión Publicado hace 3 años

401k matching, Insurance benefits, company holidays

Revisión Publicado hace 2 años

I was given a 12% pay cut when we were purchased by an investment firm. There is no best part about my compensation now.

Revisión Publicado hace 3 años

Flexible schedule and no limits on sick days

Revisión Publicado hace 4 años

Benefits package is strong. Premiums are relatively low

Revisión Publicado hace 4 años

Excellent salary AND life/work balance

Revisión Review del Departamento de Ventas · Publicado hace 5 años

No benefits. Executive greed is rampant

Revisión Publicado hace 2 años

Nothing, this place makes me miserable.

Revisión Publicado hace 2 años

Better pay. Nicer work environment.

Revisión Publicado hace 3 años

Undervalued because my position is an afterthought and a catch all. Way too much expected of you for far too little pay. What would make me feel better? About $10-15k more a year at the very least

Revisión Publicado hace 3 años

I have been overworked and feel like I’m constantly spinning my wheels. The pay structure for store employers makes it difficult to want to sta

Revisión Publicado hace 3 años

The staff I worked immediately around were kind and good people

Revisión Publicado hace un año

Committment to each other and the campus culture.

Revisión Publicado hace 2 años

Most of the students were great to work with. They were friendly and hard working.

Revisión Publicado hace 2 años

I work with a friendly diverse group of people who I enjoy being around.

Revisión Publicado hace 2 años

Fun. Great customer service. Friendly. Hard workers.

Revisión Publicado hace 3 años

Everyonr is just trying to get things done.

Revisión Publicado hace 2 años

need to be right personnel for the job; fellow co worker lacked any customer service experience

Revisión Publicado hace 2 años

A new store manager helps

Revisión Publicado hace 3 años

Coworkers are fine, we're just all very burned out, and we've only been in position for 5 months.

Revisión Publicado hace 3 años

I am the only employee at a store that used to have five employees. This change when we were bought out by an investment firm, and they decided to illuminate every other position in this location except mine.

Revisión Publicado hace 3 años

The coworkers and store level management, and a handful of higher ups who empathized and helped where they could. As for the job itself, helping customers and minding the store was pleasant on slower days. Living wage/reasonable work/benefits etc would have made it an enjoyable career.

Revisión Publicado hace 2 años

Our General merchandiser lead is nice.

Revisión Publicado hace 3 años

Nothing that I can think of

Revisión Publicado hace 3 años

The students are so wonderful. I would take them over anything at the end of the day. They are who keeps me sane. Plus my immediate coworkers

Revisión Publicado hace 3 años

Follett has a new CEO and president that are focused on a one-team philosophy. The culture is catching on and everyone is united in the goal to achieve together. Recognition is a focus and employees feel appreciated and welcomed.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Actually caring about employees. Not constantly telling employees how off the mark they are even though they're already working 12 - 14 hour days just to keep up

Revisión Publicado hace 3 años

They need to stop hiring micromanagers who play favorites.

Revisión Publicado hace 4 años

Hopefully change in currently happening with new PE group as new owners. But PE groups are driven solely by profit, so just wait & watch.

Revisión Publicado hace 4 años

Complete reorganization of executive leadership or company should sell off what's left of it...

Revisión Publicado hace 5 años

Get quality, competent leadership ASAP

Revisión Publicado hace 5 años

The in person interview was nice.

Revisión Publicado hace un año

It was not a great interview and market leader clearly had no idea how to do it. Leave it to in store management they know the job and what to say and were very helpful.

Revisión Publicado hace un año

It was straightforward and simple

Revisión Publicado hace 2 años

No interview experience because they just hired me permanent

Revisión Publicado hace 3 años

The connection that I felt. The relaxed way it was done. That was the best part of the whole process.

Revisión Publicado hace 3 años

Nothing at all would imporve it

Revisión Publicado hace 2 años

It takes months to get hired on. I had to do 4 interviews

Revisión Publicado hace 3 años

1st, invest in a quality HR department that actually hires HUMANS. Then, hire qualified HR HUMANS. An HR department with integrity and shows understanding & respect for State Labor Laws. Hated being a part of this questionable behavior! Labor laws need to be followed!!!

Revisión Publicado hace 4 años

The interview took tens minutes over the phone. Desperate people

Revisión Publicado hace 4 años

Put humans back into the Human Resource Department

Revisión Publicado hace 5 años

Working with good people and helping others with their education

Revisión Publicado hace 3 años

I am most happy when I can affect affordability for course materials and make the college dream a reality for all students.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Student customers and interactions with coworkers

Revisión Publicado hace 4 años

Interactions with students, faculty, and staff make It all worthwhile

Revisión Review del Departamento de Ventas · Publicado hace 5 años

The environment their is just amazing

Revisión Publicado hace 7 años

I do not think there can be any improvement at this point. All control has been stripped from the local campus store. Corporate is all about profit - not helping the students.

Revisión Publicado hace un año

The people at the top need to treat the people below them like human beings.

Revisión Publicado hace 2 años

Better buyers. Better merch. Lower prices

Revisión Publicado hace 3 años

Need more staff at the store

Revisión Publicado hace 3 años

Work load, giving us staff, hours allotted, high expectations with limited resources, checked out market leaders and regional leaders.

Revisión Publicado hace 3 años