
Product and knowledge, training pay on off day.
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Technical knowledge attitude and training in customer service
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Better trained store manager, realistic goals that makes sense
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Realistic goals, not explaining where these goals came from and how it's base on.
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Better pay than $13.50, I'll be happy if it's 16.00 - 17.50, like Amazon offers their packers or delivery drivers and no stress. And of course realistic goals.
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Better trained store manager in making realistic goals for his store, by researching the area, type of people and different vehicle. Stop lying to customers or make Associates do the same. Maybe use Toyota way or sigma six or basic common sense.
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