
Out of 124 Nelnet employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Nelnet improve their work culture. The Atención al Cliente team, with 71% positive reviews, reports the best experience at Nelnet compared to all other departments at the company.
Revisión Publicado hace 10 meses
Revisión Publicado hace 3 años
Revisión Publicado hace 4 años
Open an upfront. I feel stuck at times but it seems that they are finally realizing that I am more than the title I currently hold.
Revisión Publicado hace 3 años
They hold town meetings and answer individual questions.
Revisión Publicado hace 3 años
Communication was amazing and meetings were fun
Revisión Publicado hace 4 años
Excellent trust and opportunities for growth.
Revisión Publicado hace 4 años
Our leadership is great at letting associates contribute to creating the work process.
Revisión Publicado hace 4 años
Be more accessible to the employees and show you actually care
Revisión Publicado hace 5 años
Telling us the truth at all times.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años
Any understanding of mental health. Help people instead of making it worse. I was made out to be the bad guy because I had anxiety and now depression. Of course I missed work. You continued to pile on the stress when YOU had options to not do so.
Revisión Publicado hace 5 años
Empathy!!!!!! Sometimes business aspects need to be set aside. All managers forget that here!!
Revisión Publicado hace 5 años
Accountability. Don't show favouritism. Communicate goals better
Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años
money, praise, promotion, praise for job well done.
Revisión Publicado hace 10 meses
Paid my student loans and health insurance
Revisión Publicado hace 4 años
So many benefits I don't know where to begin. Tuition reimbursement is a big one. It fosters a community of learners.
Revisión Publicado hace 4 años
Its appropriate, conpetitve and fair.
Revisión Publicado hace 4 años
Medical, HSA, life insurance options
Revisión Publicado hace 4 años
Fair pay for fair work. Nelnets CFO could be one of the greediest executives in the country. When a question came up about rewarding employees that stick loyal to nelnet and whether or not their loyalty should be rewarded via financial compensation, he said "they should be happy we give them jobs."
Revisión Publicado hace 3 años
Its not a living wage job.
Revisión Publicado hace 5 años
Work life balance is terrible, I work Late and most weekends just to keep up with the workload including helping other teams with their own workload and none of this hard work is recognized by the good old boy club.
Revisión Publicado hace 8 años
Inspiring, team player, tenacity, leadership, getting work done.
Revisión Publicado hace 10 meses
They are effective and efficient
Revisión Publicado hace 3 años
We are a team. That is the best thing that you can ask for.
Revisión Publicado hace 3 años
we support each other unconditionally
Revisión Publicado hace 3 años
Team mettings were pretty fun
Revisión Publicado hace 4 años
Employees need to be accountable. Rampant favoritism
Revisión Publicado hace 5 años
I didnt know my co workers. The company doesn't give you free time to do that
Revisión Publicado hace 5 años
They need to hire people who want to come to work
Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años
Coworkers are great, they are one of the reasons I have stayed with Nelnet for so long.
Revisión Publicado hace 8 años
Inspiring, hardwork, interest, getting things done.
Revisión Publicado hace 10 meses
Change is the biggest and best thing that has happened to the organization.
Revisión Publicado hace 3 años
Its ok to fail. Its alright to try and overall easy going small chips on the rock were pushing
Revisión Publicado hace 3 años
acceptance diversification good culture education
Revisión Publicado hace 3 años
Core Values, Diversification, Get Communications from Leadership
Revisión Publicado hace 4 años
People need to be held accountable
Revisión Publicado hace 5 años
Great culture in Denver, just need the A/C to work all the time.
Revisión Publicado hace 8 años
The only thing was I was completely unprepared, however, I have been, for many years been exposed to the same. So, somewhat prepared or expect the same.
Revisión Publicado hace 10 meses
After many years of interviews, it gets easy I also study for interviews ahead--that makes it a lot easier and conversational.
Revisión Publicado hace 10 meses
interviewer was very pleasant and put me at ease - I hate interviews
Revisión Publicado hace 4 años
How friendly and professional she was.
Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años
That I was offered a position at a great company that has turned into an awesome career.
Revisión Publicado hace 5 años
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When my customers succeed, I also feel successful on my job. Technically, I feel satisfied when my customers or student feel the same.
Revisión Publicado hace 10 meses
Customer satisfaction, positive collaboration withing customers
Revisión Publicado hace 10 meses
Being able to help someone
Revisión Publicado hace 3 años
everyone puts in happy effort toward the teams goals. im happy we are all happy and they are accepting even if you make a mistake they will help you and not just fire you
Revisión Publicado hace 3 años
Communication was always good and positive
Revisión Publicado hace 4 años
Nelnet needs to start caring about their customers and employees
Revisión Publicado hace 5 años
Not sure but today i didnt have a good experience
Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años
Empathy is stated but missing everywhere!
Revisión Publicado hace 5 años
Company plays favorites. You get promoted if you are well liked not for how much work you put in
Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años
Just feel under valued at times. If upper management could stop playing favorites and focus on the other hard workers they have that would be great.
Revisión Publicado hace 8 años
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