Nelnet Leadership Employee Reviews
What do you like best about the leadership team?
Open an upfront. I feel stuck at times but it seems that they are finally realizing that I am more than the title I currently hold.
They hold town meetings and answer individual questions.
Communication was amazing and meetings were fun
Excellent trust and opportunities for growth.
Our leadership is great at letting associates contribute to creating the work process.
They answer all my questions and are very attentive to my needs.
Review from Customer Support Dept
I love our team leaders
Leadership is very experienced and has a great vision.
Their accessibility, transparency, and willingness to engage and listen in order to get associate feedback.
Very helpful and knowledgeable about information
Available to help at all times.
Knowledgeable and kind communication is king
Open door policy, socially responsible, consider of employees.
From managers to the executive team, they're all incredibly accessible, down to earth people. You don't find that everywhere.
The leadership team is full of smart and innovative individuals committed to diversifying the company for long-term success.
What does the leadership team need to get better at?
Be more accessible to the employees and show you actually care
Telling us the truth at all times.
Review from Customer Support Dept
Any understanding of mental health. Help people instead of making it worse. I was made out to be the bad guy because I had anxiety and now depression. Of course I missed work. You continued to pile on the stress when YOU had options to not do so.
Empathy!!!!!! Sometimes business aspects need to be set aside. All managers forget that here!!
Accountability. Don't show favouritism. Communicate goals better
Review from Customer Support Dept
Annual raises are rather low for Denver costs, guess because Nelnet is headquartered in Lincoln Nebraska we get a lower pay scale, would be nice if they realized the pay scales are different and act accordingly.