Nelnet Employee Reviews

I want an employer who is well knowledgeable about the company's needs; has the ability to work with employees by directing them towards achieving company mission, goals and objectives. I want a manager wfor the employer to be specific and accurate about the company's mission. goals and objectives.

I am ecited in getting work done

Everyone is very open-minded and accepting. Its acceptable to make a mistake at Nelnet. They understand that you are not going to be perfect right out the gait & that you are a work in progress. Most everyone tries to make you feel comfortable & seem to want to make life easier & seem to truly care.

I have enjoyed my time at Nelnet, however, I feel stuck in my current position with no opportunity for growth.

Its competitive and ever changing.

Open an upfront. I feel stuck at times but it seems that they are finally realizing that I am more than the title I currently hold.

They hold town meetings and answer individual questions.

Communication was amazing and meetings were fun

Excellent trust and opportunities for growth.

Our leadership is great at letting associates contribute to creating the work process.

Be more accessible to the employees and show you actually care

Telling us the truth at all times.

Review from Customer Support Dept

Any understanding of mental health. Help people instead of making it worse. I was made out to be the bad guy because I had anxiety and now depression. Of course I missed work. You continued to pile on the stress when YOU had options to not do so.

Empathy!!!!!! Sometimes business aspects need to be set aside. All managers forget that here!!

Accountability. Don't show favouritism. Communicate goals better

Review from Customer Support Dept

money, praise, promotion, praise for job well done.

Paid my student loans and health insurance

So many benefits I don't know where to begin. Tuition reimbursement is a big one. It fosters a community of learners.

Its appropriate, conpetitve and fair.

Medical, HSA, life insurance options

Fair pay for fair work. Nelnets CFO could be one of the greediest executives in the country. When a question came up about rewarding employees that stick loyal to nelnet and whether or not their loyalty should be rewarded via financial compensation, he said "they should be happy we give them jobs."

Its not a living wage job.

Work life balance is terrible, I work Late and most weekends just to keep up with the workload including helping other teams with their own workload and none of this hard work is recognized by the good old boy club.

Inspiring, team player, tenacity, leadership, getting work done.

They are effective and efficient

We are a team. That is the best thing that you can ask for.

we support each other unconditionally

Team mettings were pretty fun

Employees need to be accountable. Rampant favoritism

I didnt know my co workers. The company doesn't give you free time to do that

They need to hire people who want to come to work

Review from Customer Support Dept

Coworkers are great, they are one of the reasons I have stayed with Nelnet for so long.

Inspiring, hardwork, interest, getting things done.

Change is the biggest and best thing that has happened to the organization.

Its ok to fail. Its alright to try and overall easy going small chips on the rock were pushing

acceptance diversification good culture education

Core Values, Diversification, Get Communications from Leadership

People need to be held accountable

Great culture in Denver, just need the A/C to work all the time.

The only thing was I was completely unprepared, however, I have been, for many years been exposed to the same. So, somewhat prepared or expect the same.

After many years of interviews, it gets easy I also study for interviews ahead--that makes it a lot easier and conversational.

interviewer was very pleasant and put me at ease - I hate interviews

How friendly and professional she was.

Review from Customer Support Dept

That I was offered a position at a great company that has turned into an awesome career.

When my customers succeed, I also feel successful on my job. Technically, I feel satisfied when my customers or student feel the same.

Customer satisfaction, positive collaboration withing customers

Being able to help someone

everyone puts in happy effort toward the teams goals. im happy we are all happy and they are accepting even if you make a mistake they will help you and not just fire you

Communication was always good and positive

Nelnet needs to start caring about their customers and employees

Not sure but today i didnt have a good experience

Review from Customer Support Dept

Empathy is stated but missing everywhere!

Company plays favorites. You get promoted if you are well liked not for how much work you put in

Review from Customer Support Dept

Just feel under valued at times. If upper management could stop playing favorites and focus on the other hard workers they have that would be great.