Norwegian Cruise Line – Agents that answer the phone need to be more knowledgeable about the services offered. The info should not be different when speaking to another agent.

Norwegian Cruise Line

Norweigian Cruise Line is a travel company that takes customers to exotic destinations using cruise ships. leer más

EMPLEADOS PARTICIPANTES: 258

Calificaciones totales: 1226

CEO: Frank Del Rio

Agents that answer the phone need to be more knowledgeable about the services offered. The info should not be different when speaking to another agent.

Other Employee Reviews for Norwegian Cruise Line

Brevemente describa su total experiencia en el trabajo

Heavy if technical faults are political not to be fixed
Revisión Publicado hace 6 años

Brevemente describa su total experiencia en el trabajo

A positive work environment where we are all a family having the same goal in mind, to create unique experiences and amazing memories to our guests in vacation
Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Brevemente describa su total experiencia en el trabajo

On Your Own! No COMMUNICATION from Corporate to the people who answer your phones & are a customer's FIRST contact
Revisión Publicado hace 5 años

Brevemente describa su total experiencia en el trabajo

Very fun and good learning experience
Revisión Publicado hace 5 años

What can this brand most improve?

response to customer requests, any response instead of being ignored
Revisión Publicado hace 5 años

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Norwegian Cruise Line – Agents that answer the phone need to be more knowledgeable about the services offered. The info should not be different when speaking to another agent.

Agents that answer the phone need to be more knowledgeable about the services offered. The info should not be different when speaking to another agent.

Other Employee Reviews for Norwegian Cruise Line

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