Norwegian Cruise Line Competitors | Comparably
Norweigian Cruise Line is a travel company that takes customers to exotic destinations using cruise ships. read more
EMPLOYEE
PARTICIPANTS
251
TOTAL
RATINGS
1169

Norwegian Cruise Line Competitors

Norwegian Cruise Line competitors include Royal Caribbean International, Princess Cruises and TUI Group. Norwegian Cruise Line ranks 2nd in CEO Score on Comparably vs its competitors. See below how Norwegian Cruise Line compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See Norwegian Cruise Line Culture vs Competitors:

Norwegian Cruise Line Competitors
RankCompanyScore
1Royal Caribbean International84
2Norwegian Cruise Line78
3TUI Group75
4Princess Cruises74

Norwegian Cruise Line Competitors at a Glance

Product Quality Score Comparison

Norwegian Cruise Line Ranks 3rd in Product Quality Score

217 Customers rate Norwegian Cruise Line's Product Quality Score a 3.4/5, which ranks it 3rd against its competitors, below TUI Group.

  1. 1st
    Royal Caribbean International
    4.1 / 5
  2. 2nd
    TUI Group
    4 / 5
  3. 3rd
    Norwegian Cruise Line
    3.4 / 5
  4. 4th
    Princess Cruises
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1Royal Caribbean International82
2TUI Group80
3Norwegian Cruise Line68
4Princess Cruises46
NPS Comparison

Norwegian Cruise Line Ranks 3rd in Net Promoter Score

278 Customers rate Norwegian Cruise Line's Net Promoter Score a 4, which ranks it 3rd against its competitors, below TUI Group. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Norwegian Cruise Line to a friend?”.

  1. 1st
    Royal Caribbean International
    39
  2. 2nd
    TUI Group
    35
  3. 3rd
    Norwegian Cruise Line
    4
  4. 4th
    Princess Cruises
    -47
NPS Comparison
RankCompany Score
1Royal Caribbean International39
2TUI Group35
3Norwegian Cruise Line4
4Princess Cruises-47
Pricing Score Comparison

Norwegian Cruise Line Ranks 3rd in Pricing Score

203 Customers rate Norwegian Cruise Line's Pricing Score a 3.3/5, which ranks it 3rd against its competitors, below TUI Group.

  1. 1st
    Royal Caribbean International
    4 / 5
  2. 2nd
    TUI Group
    3.9 / 5
  3. 3rd
    Norwegian Cruise Line
    3.3 / 5
  4. 4th
    Princess Cruises
    2.4 / 5
Pricing Score Comparison
RankCompany Score
1Royal Caribbean International81
2TUI Group79
3Norwegian Cruise Line67
4Princess Cruises49
Customer Service Comparison

Norwegian Cruise Line Ranks 3rd in Customer Service

196 Customers rate Norwegian Cruise Line's Customer Service a 3.2/5, which ranks it 3rd against its competitors, below Royal Caribbean International.

  1. 1st
    TUI Group
    4.3 / 5
  2. 2nd
    Royal Caribbean International
    4.1 / 5
  3. 3rd
    Norwegian Cruise Line
    3.2 / 5
  4. 4th
    Princess Cruises
    2 / 5
Customer Service Comparison
RankCompany Score
1TUI Group86
2Royal Caribbean International83
3Norwegian Cruise Line64
4Princess Cruises40
Overall Culture Score Comparison

Norwegian Cruise Line Ranks 2nd in Overall Culture Score

251 Employees rate Norwegian Cruise Line's Overall Culture a 78/100, which ranks it 2nd against its competitors, below Royal Caribbean International. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Royal Caribbean International
    84 / 100
  2. 2nd
    Norwegian Cruise Line
    78 / 100
  3. 3rd
    TUI Group
    75 / 100
  4. 4th
    Princess Cruises
    74 / 100
Overall Culture Score Comparison
RankCompany Score
1Royal Caribbean International84
2Norwegian Cruise Line78
3TUI Group75
4Princess Cruises74
eNPS Comparison

Norwegian Cruise Line Ranks 2nd in Employee Net Promoter Score

163 Employees rate Norwegian Cruise Line's Employee Net Promoter Score a 43, which ranks it 2nd against its competitors, below Royal Caribbean International. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Norwegian Cruise Line to a friend?”.

  1. 1st
    Royal Caribbean International
    52
  2. 2nd
    Norwegian Cruise Line
    43
  3. 3rd
    TUI Group
    41
  4. 4th
    Princess Cruises
    30
eNPS Comparison
RankCompany eNPS
1Royal Caribbean International52
2Norwegian Cruise Line43
3TUI Group41
4Princess Cruises30
Gender Score Comparison

Norwegian Cruise Line Ranks 3rd in Gender Score

5 Employees rate Norwegian Cruise Line's Gender Score a 54/100, which ranks it 3rd against its competitors, below Princess Cruises. The Gender Score tracks how positively women rate their experience at Norwegian Cruise Line.

  1. 1st
    Royal Caribbean International
    80 / 100
  2. 2nd
    Princess Cruises
    71 / 100
  3. 3rd
    Norwegian Cruise Line
    54 / 100
Gender Score Comparison
RankCompany Score
1Royal Caribbean International80
2Princess Cruises71
3Norwegian Cruise Line54
Diversity Score Comparison

Norwegian Cruise Line Ranks 2nd in Diversity Score

8 Employees rate Norwegian Cruise Line's Diversity Score a 68/100, which ranks it 2nd against its competitors, below Royal Caribbean International. The Diversity Score tracks how positively diverse employees rate their experience at Norwegian Cruise Line.

  1. 1st
    Royal Caribbean International
    81 / 100
  2. 2nd
    Norwegian Cruise Line
    68 / 100
  3. 3rd
    Princess Cruises
    67 / 100
Diversity Score Comparison
RankCompany Score
1Royal Caribbean International81
2Norwegian Cruise Line68
3Princess Cruises67

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