4
NPS Score
VS
Norwegian Cruise Line
- EMPLOYEE
PARTICIPANTS - 251
- TOTAL
RATINGS
Princess Cruises Claimed Company
- EMPLOYEE
PARTICIPANTS - 343
- TOTAL
RATINGS
Norwegian Cruise Line vs Princess Cruises
Compare Norwegian Cruise Line versus Princess Cruises for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 251 employees and customers of Norwegian Cruise Line and 343 employees and customers of Princess Cruises.
Norwegian Cruise Line
Norwegian Cruise Line's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Norwegian Cruise Line. Their current market cap is $5.77B.
Princess Cruises
Princess Cruises's brand is ranked #435 in the list of Global Top 1000 Brands, as rated by customers of Princess Cruises. Their current valuation is $29.65B.
3.4/5
Product Quality
2.3/5
3.3/5
Pricing
2.4/5
3.2/5
Customer Service
2/5
| 45% | Promoters |
|---|---|
| 14% | Passive |
| 41% | Detractors |
Net Promoter Score
Winner by 51
-47
NPS Score
| 23% | Promoters |
|---|---|
| 7% | Passive |
| 70% | Detractors |
See how Norwegian Cruise Line compares to its competitors
Working at Norwegian Cruise Line vs Working at Princess Cruises
82 / 100
CEO Rating
Winner by 1%
81 / 100
CEO Rating
Norwegian Cruise Line
Norwegian Cruise Line doesn't have enough ratings to calculate the Team Culture Ratings.
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Princess Cruises
Employees at Princess Cruises rate their CEO, Jan Swartz, 81/100. This score is 1% lower than the scores of Norwegian Cruise Line's CEO, Frank Del Rio. Employees in the Customer Support and Marketing departments rate Jan Swartz the highest.