Rogers Communications – lower prices, make service reliable, evaluate frontline workers customer service skills and hold them to a minimum standard.

"Rogers is a communications and media firm that provides wireless communications, cable television, telephone and internet connectivity services." leer más

EMPLEADOS PARTICIPANTES: 79

Calificaciones totales: 675

CEO: Joe Natale

lower prices, make service reliable, evaluate frontline workers customer service skills and hold them to a minimum standard.

Other Employee Reviews for Rogers Communications

Brevemente describa su total experiencia en el trabajo

Leadership starts from the top. Everyone should have a voice. Leadership tries to improve, but need to lead by example
Revisión Publicado hace 6 años

What can this brand most improve?

Improve customer service. Quality of customer service calls and deceitfulness is beyond the worst I have ever experienced. I will never do business with Rogers ever again. Never.
Revisión Publicado hace 4 años

Brevemente describa su total experiencia en el trabajo

Rogers is a great company to work for. They give their employees enough authority to handle customer calls. But that is what also can be considered somewhat a downside, they give employees just enough power so the customers can yell and walk away dissatisfied, at times
Revisión Publicado hace 4 años

¿Qué es lo que te hace más feliz en el trabajo?

my clients, my co workers, my tasks
Revisión de Sentimiento · Publicado hace 4 años

What can this brand most improve?

Offer cheaper packages for the customer
Revisión Publicado hace 4 años

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Rogers Communications – lower prices, make service reliable, evaluate frontline workers customer service skills and hold them to a minimum standard.

lower prices, make service reliable, evaluate frontline workers customer service skills and hold them to a minimum standard.

Other Employee Reviews for Rogers Communications

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