Rogers Communications Employee Reviews

Great growth opportunities and experience gathering

Not sure what to say

Very high stress job customers are insufferable at times and they are constantly making new rules and adding more rules and processes you need to follow without actual training expecting you to teach yourself through articles and pdfs

Rogers is a great company to work for. They give their employees enough authority to handle customer calls. But that is what also can be considered somewhat a downside, they give employees just enough power so the customers can yell and walk away dissatisfied, at times

Leadership starts from the top. Everyone should have a voice. Leadership tries to improve, but need to lead by example

listening and willing to assist, listen and guide you.

Transparency on senior management decision making

My team leader is very kind

They are extremely supportive and knowledgable

My Manager takes time we each rep.

supporting at work and try not to be your boss all the time and treat you like an inferior

The opportunity to receive incentive bonuses and realistic increases yearly

need more vacation time when hours also increase

its too much work and I get paid very less

More transparency needed. Instead of constantly lowering our commission.

Some work and as a team and other stage you in the back to cover there own mistakes.

supportive environment and management attitude towards employees is very positive.

Collaborative team and eager to help

We are always there for each other.

Maje technology easier to understand

Positive culture is bringing people together from all over the world to communicate online or for entertainment. Thousands of people rely on company products and infrastructure. Being a technician solving problems making customers days because they rely on our services.

The understanding of management towards employees and their needs.

nothing is positive about working at rogers

Most team members are pretty fruendly

inclusive and engaging openness and development

It was a personal discussion about common interests and how you can play a role within the company

easy discussion on experience and how it relates to the job

Personable people and virtual meetings

They hire good quality people

Most happy is educating customers to make life easier and bringing people together

the exchange with my co-workers regarding the work environment

my clients, my co workers, my tasks

The people I work with

Waiting times are terrible for customers