Sweetwater Employee Reviews | Comparably
Sweetwater Empresa Reclamada
Our mission is simple — always do the right thing. Whether for customers, visitors, fellow employees, or business partners, our goal is always to exceed expectations and conduct ourselves with integrity, honesty, and respect for others. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
342
Calificaciones
totales
9188

Sweetwater Employee Reviews

Out of 1848 Sweetwater employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Sweetwater improve their work culture. The IT team, with 99% positive reviews, reports the best experience at Sweetwater compared to all other departments at the company. The Atención al Cliente team offered the most constructive feedback, with 20% of that department's reviews constructive in nature.

Describa brevemente su experiencia general en su empresa

I have grown and achieved a lot in my career

Revisión Review del Departamento de HR · Publicado hace un año

¿Qué es lo que más te gusta del equipo de liderazgo?

Leadership Reviews

Across multiple managers, in multiple roles, in multiple departments, my managers have always cared about me as a human being, just as much as they've cared about my success in the role(s). It's refreshing to work for a company that encourages such a holistic approach to employee management.

Revisión Review del Departamento de HR · Publicado hace un año

Leadership is approachable and take the time to tak with employees

Revisión Review del Departamento de HR · Publicado hace un año

I believe they want what is best for Sweetwater and thereby the employees. I think there is a passion for what we do and who we are. That passion for the business expands to the people who work for the business.

Revisión Review del Departamento de HR · Publicado hace un año

Very proactive with communication. Everyone knows the direction we head and why. The team is inspiring and great mentors to many.

Revisión Review del Departamento de Operaciones · Publicado hace un año

Cooperative, flexible, understandable, problem solver,

Revisión Review del Departamento de HR · Publicado hace un año

¿En qué necesita mejorar el equipo de liderazgo?

Leadership Reviews

I am eager to grow in the company, and have no understanding of what steps I can take to be considered for advancement. I asked and was told to constantly remind them of what I need, but I see others that started after me get promoted. Inclusivity would be greatly appreciated and deserved.

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

listening to employees, and constantly changing directions. people are stressed and there is no sense that there is a direction.

Revisión Publicado hace un año

We don't all have a chance at advancement unless you know the right people. Positions don't get posted for us to appoly, but somehow promotions and vacancies are fill simutaneously. Sweetwater is sweet to the customers, but not so sweet to the employees.

Revisión Review del Departamento de Ventas · Publicado hace un año

Consider yearly raises larger than 40 cents. Allow us to work from home when we're sick to not encourage - no, require people to come into the office and spread sickness when we all work in cubicles near 4-10 other people all day long.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

There are constant changes that benifit the company and not the employee. Structural changes need to be mode give and take, and not just take.

Revisión Review del Departamento de Ventas · Publicado hace 2 años

¿Cuál es la mejor parte de su paquete de compensación?

Compensation Reviews

It is in line with my iob

Revisión Review del Departamento de HR · Publicado hace un año

I appreciate the the accrual for PTO increases year over year at a quick rate.

Revisión Review del Departamento de HR · Publicado hace un año

Vacation days and the overall health benefits

Revisión Review del Departamento de Operaciones · Publicado hace un año

fairly good based on the company policy

Revisión Review del Departamento de HR · Publicado hace un año

We are seeing annual reviews and pay adjustments. While many of my friends are seeing large increases in benefits, our have stayed virtually flat the past several years.

Revisión Review del Departamento de Mercadotecnia · Publicado hace un año

¿Por qué te sientes infravalorado y qué te haría sentir mejor con respecto a tu compensación?

Compensation Reviews

I don't know that I necessarily feel undervalued at Sweetwater. I think I am valued, as a person, but I think Sweetwater is notorious for underpaying employees.

Revisión Review del Departamento de HR · Publicado hace un año

Compensation could be better, but it is fair.

Revisión Review del Departamento de Ventas · Publicado hace un año

I have been with the company a little over a year and have consistently demonstrated dedication, strong performance, and commitment to my role. However, I have notices that others who joined after me have been promoted, and I was told it was because I didnt constantly remind them.

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

I feel like I do a lot of things that are outside of my role because they are the right thing to do, but it isn't always acknowledged. I am not miserable but I think I offer a lot.

Revisión Review del Departamento de Ventas · Publicado hace un año

Management gaslights about industry compensations vs other industries. Size and scope of work are not taken into consideration. There needs to be a realignment with what inustries are paying for the same job title and scope of work. promotions and advancement is lacking.

Revisión Publicado hace un año

¿Cuáles son algunas de las mejores cosas de tu equipo?

Team Reviews

The people! The team I'm currently on is easily the most cohesive I've ever been a part of, professionally.

Revisión Review del Departamento de HR · Publicado hace un año

My feam is collaborative and cares for each othet and our internal customers

Revisión Review del Departamento de HR · Publicado hace un año

My team is fun and works hard

Revisión Review del Departamento de HR · Publicado hace un año

hard workers, and everyone is focused on "doing the right thing" all the time.

Revisión Review del Departamento de Operaciones · Publicado hace un año

ready to help, friendly, flexible

Revisión Review del Departamento de HR · Publicado hace un año

¿Qué necesitan mejorar sus compañeros de trabajo y cómo podrían trabajar mejor juntos?

Team Reviews

Ive notices some dynamics that make collaboration feel a bit less open and inclusive. There are constant rolling of eyes at me, passive aggression, and cliques that exclude those with melanin.

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

Most of the teamt that was recruited by Jordan Bridges have no sense of team. Their is a lack of unity that keeps us from being at the level we were at before.

Revisión Review del Departamento de Ventas · Publicado hace un año

We work well together as things are now.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

There is a severe lack of privacy among the workspace. Additionally, as a non-musician working at a music company, I often feel left out (I guess that might be my own fault)

Revisión Review del Departamento de Administración · Publicado hace 4 años

¿Qué es lo más positivo de la cultura y el medio ambiente en su empresa?

Environment Reviews

As stated before, the people! Additionally, Sweetwater being an audio retailer, aligns with my passion for music & audio.

Revisión Review del Departamento de HR · Publicado hace un año

Hard working and on mission together to serve customers

Revisión Review del Departamento de HR · Publicado hace un año

I appreciate the level of professionalism amongst the employee population. If think this leads to a positive and healthy work environment.

Revisión Review del Departamento de HR · Publicado hace un año

Again, everyone is very hard working and for the most part, self policing. Managers really don't need to micro-manage.

Revisión Review del Departamento de Operaciones · Publicado hace un año

working together, diversity , and positive people

Revisión Review del Departamento de HR · Publicado hace un año

¿Qué hay que cambiar para mejorar la cultura de la empresa?

Environment Reviews

Not culture, but I would encourage Sweetwater to continue looking at time off policy. Overall the benefits package is solid, but that is an opportunity for improvement. The culture is solid. I would say that while we say we communicate well, there are pockets within the company where that's not true

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Mentorship and equal opportunity for women

Revisión Publicado hace 4 años
Response from Sweetwater

While there is still more work to do, we're making positive strides. Across Sweetwater, we hired 346 females last year. 75 females earned promotions. We have numerous females in VP and higher positions. Keep adding your voice! - Jeff Ostermann, CPO

Listen to employees. There is one set of rules for managers and a different set for the rest of us. Senior managers are all conservative white men. There is no diversity, no representation, no encouragement or promotions for women or minorities.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 6 años
Response from Sweetwater

I'm sad to hear your view on this. 75 females earned promotions last year. We have numerous females and people of color in management and higher-level positions. We keep working hard in this area and won't let up. - Jeff Ostermann, CPO

¿Qué es lo que más te gustó del proceso de entrevista?

Interviews Reviews

Open to questions and my schedule - I wasn't able to start the job at the time they wanted me to and they were immediately flexible. Great first impression. They were welcoming and very straightforward with every test/role play

Revisión Review del Departamento de Ventas · Publicado hace 2 años

Timely Feedback and Positive Conversations

Revisión Review del Departamento de HR · Publicado hace 3 años

HR team was really nice and helpful. From the interview through the relocation and onboarding, they made the transition easy.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Great communication from the HR team. They were also very friendly and helpful in explaining how everything worked.

Revisión Publicado hace 4 años

The time invested with me.

Revisión Publicado hace 4 años

¿Qué mejorarías en el proceso de entrevistas de tu empresa?

Interviews Reviews

There aren't any Interviews reviews of Sweetwater yet.
Be the first to contribute a review.

¿Qué te hace más feliz en el trabajo?

Outlook Reviews

Making a real, tangible difference in people's lives through my work. Being able to align people with a life-changing opportunity, through a new career in an awesome company, is an absolute blessing.

Revisión Review del Departamento de HR · Publicado hace un año

Caring for our customers and working with others who have the same goal

Revisión Review del Departamento de HR · Publicado hace un año

The people at Sweetwater are top notch. The culture fosters human connection and I appreciate that everyone is open and friendly.

Revisión Review del Departamento de HR · Publicado hace un año

The positive energy and always having a fresh new challenge daily.

Revisión Review del Departamento de Operaciones · Publicado hace un año

Quality of work and able to solve the issues so that my leads are happy

Revisión Review del Departamento de HR · Publicado hace un año

¿Qué está mal y cómo se puede mejorar?

Outlook Reviews

I do not feel valued or feel like I have a long term future here.

Revisión Publicado hace un año

Management doesn't listen and have poor leadership skills. Watching people fail yet get promoted while those that do the job perfect get stuck cause they are good is depressing. I don't get regular one-on-ones, so there is no developing happening to help me grow.

Revisión Review del Departamento de Ventas · Publicado hace un año

Sales is favored above all, regardless of how much other departments contribute to customer retention. Sales is able to get vendor perks, free merchandise, contests and giveaways while tech support exists so they don't have to put any work in beyond making the money.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 2 años

The stress and workload are too great. I and several of my coworkers have ended up in the hospital due to stress.

Revisión Publicado hace 2 años

No paid breaks. To far to park

Revisión Review del Departamento de Atención al Cliente · Publicado hace 7 años

¿Qué es lo que más te gusta de tu empresa?

Outlook Reviews

There aren't any Outlook reviews of Sweetwater yet.
Be the first to contribute a review.

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Outlook Reviews

There aren't any Outlook reviews of Sweetwater yet.
Be the first to contribute a review.

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